Albion Bajrami

• Delivered on-site and remote software implementations, ensuring seamless integration with minimal disruption.

• Assessed client needs and customized solutions to meet business requirements.

• Managed project timelines, milestones, and cross-functional communication for successful delivery.

• Diagnosed and resolved technical issues, maintaining high client satisfaction.

• Documented implementation processes, created user manuals, and increased software adoption efficiency

• Ensured quality direct care for those with intellectual and developmental disabilities.
• .Cultivated a secure and supportive environment that prioritized the well-being of both staff and clients.
• Upheld compliance with documentation standards.

• In Process Monitoring- Conducted regular inspections during production to ensure consistent quality
• Problem Identification/Resolution- Detected defects of the product, then implemented corrective actions.
• Compliance Assurance- Ensured continuous quality improvement through precise record keeping, collaboration with team members on product optimization, and strategy implementation.

• Set daily assignments and objectives for the team.
• Developed and maintained lasting client relationships.
• Managed daily operational processes and prepared detailed progress reports.