Alcira Chavez
Summary
Dynamic and dedicated employee with experience in fast-paced environments and known for exceptional customer service. Experienced in cash management/POS systems and skilled in relationship building and optimizing service efficiency, contributing to improved customer experiences. Ready to leverage strong attention to detail and adaptability to drive results.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service Representative
Duck Island Bread Company
Huntington
08.2024 - 02.2025
- Operated cash register/POS system efficiently and accurately, processed payments by cash, credit/debit card, and gift card
- Engaged customers to foster a friendly and welcoming atmosphere, utilizing active listening and engagement skills to address inquiries about products and services.
- Collaborated closely with a large front-of-house team, adapting quickly to a fast-paced environment to maximize service efficiency and customer satisfaction.
- Packaged baked goods into custom boxes with attention to detail and visual presentation, enhancing customer experience.
- Maintained cleanliness of bakery, ensuring countertops, registers, windowsills, and floors met hygiene standards.
Cashier Supervisor/Head Waiter
Northport Sweet Shop
Northport
06.2021 - 08.2022
- Managed front-of-house operations independently during high-volume opening and closing shifts, successfully balancing multiple roles including waitress, barista, cashier, and busser.
- Calculated charges, issued table checks, and collected payments from customers.
- Demonstrated exceptional time and task management skills by single-handedly anchoring the dining floor and optimizing table turnover.
- Cultivated lasting relationships with regular clientele by providing charismatic, attentive, and personalized customer service, enhancing loyalty and repeat business.
Education
High School Diploma -
Harborfields High School
Greenlawn, NY06-2025
Skills
- Fluent Bilingual
- Point-of-Sale system proficiency
- Cash handling and management
- Effective customer-facing communicator
- Attention to detail
- Customer service
- Sales techniques
- Problem resolution
- Fast-paced adaptability
- Team collaboration
- Relationship building
- Time management
- Patience and empathy
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier/Customer Service Representative
Duck Island Bread Company
08.2024 - 02.2025
Cashier Supervisor/Head Waiter
Northport Sweet Shop
06.2021 - 08.2022
High School Diploma -
Harborfields High School