Alda Rose
Baltimore,MD
Summary
Competent Bus Driver with commitment to safety and excellent work ethic. Highly valued with 30 years of industry experience. Safely serves passenger base.
Qualified professional driver aiming to contribute value in Bus Operation role. Highly skilled in safely operating transit vehicles while maintaining timeliness and passenger satisfaction. Strong foundation of expertise in local traffic and DOT regulations.
Overview
46
46
years of professional experience
Work History
City Bus Operator
Maryland Transportation Administration
Baltimore, Maryland
07.1989 - 10.2025
- Inspected bus for safety and maintenance issues before departure.
- Provided customer service to passengers, including providing route information and collecting fares.
- Performed pre-trip inspections of the bus, checking for any mechanical or safety issues.
- Adhered to all traffic laws, regulations and company policies while driving the bus.
- Maintained communication with dispatchers regarding routes and arrival times.
- Assisted disabled passengers in boarding and exiting the vehicle safely.
- Reported any incidents or passenger disturbances to management immediately.
- Monitored road conditions throughout route to ensure safe travel for passengers.
- Ensured that all announcements were made clearly during route stops.
- Checked tickets when necessary to verify validity of fare payment.
- Followed established schedules, making adjustments as needed due to traffic delays.
- Notified dispatch of any irregularities such as accidents or hazardous weather conditions.
- Documented daily activities such as mileage traveled, fuel consumption, and number of passengers transported.
- Responded promptly to passenger requests for stops along the route.
- Conducted post-trip inspections upon completion of each shift.
- Resolved conflicts between passengers in a professional manner.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Completed accident and incident reports accurately and legibly at end of scheduled shifts.
- Provided route, schedule and fare information to passengers.
- Assisted passengers in loading wheelchairs or other mobility aids.
- Handled passenger emergencies or disruptions.
- Collected tickets or cash fares from passengers.
Utilization Review Coordinator
Total Health Care
Baltimore
09.1979 - 07.1989
- Reviewed and evaluated patient information to determine appropriate level of care and services required.
- Conducted utilization review activities including concurrent reviews, retrospective reviews, and discharge planning.
- Assessed the appropriateness of length of stay for inpatient admissions.
- Participated in meetings with health plan representatives regarding utilization management policies.
- Maintained accurate data entry into a computerized system related to UR activities.
- Provided training to other staff members on utilization management processes and procedures.
- Communicated authorization decisions to providers and patients in a timely manner.
- Coordinated patient transfers between facilities when medically necessary.
- Reviewed patient admissions to determine medical necessity as directed by [Type] criteria.
- Referred cases to secondary review for failure to meet [Type] criteria.
- Contacted insurance carriers to obtain authorizations for services delivered to patients.
- Kept detailed documentation on all utilization reviews by using [Type of Software].
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Maintained records management system to process personnel information and produce reports.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Education
Bachelor of Science - Bachelor of Science in Business
University of Phoenix
Baltimore, MD01-2017
Skills
- Defensive Driving
- Route Navigation
- Passenger Assistance
- Emergency Procedures
Timeline
City Bus Operator
Maryland Transportation Administration
07.1989 - 10.2025
Utilization Review Coordinator
Total Health Care
09.1979 - 07.1989
Bachelor of Science - Bachelor of Science in Business
University of Phoenix