Aldana Carvallo
Worcester,MA
Summary
Detail-oriented team player with strong customer service skills. Adept at managing multiple projects simultaneously with a high degree of accuracy. Seeking a full-time / half time position that presents professional challenges to leverage interpersonal skills, excellent time management, and problem-solving abilities to drive success.
Overview
4
4
years of professional experience
Work History
T-Mobile
Sales Associates
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Beauty Advisor
Sephora
08.2024 - 12.2024
- Assisted customers in locating beauty products and recommending services.
- Consistently met sales targets by strategically recommending and selling products.
- Enhanced operational efficiency to improve client satisfaction during shopping.
Security
Securitas
11.2023 - 07.2024
- Managed access control systems and phone operations.
- Monitored premises to identify and address potential risks.
- Elevated service quality.
- Maintained high standards to meet client expectations on site.
- Authored incident reports and daily activity summaries.
Babysitting service
Worcester
01.2023 - 07.2023
- Performed routine cleaning duties.
- Maintained safety and well-being of children during parental absence.
- Scheduled tasks and activities on a daily basis.
- Consistently maintained reliability in job performance.
Server/ Bartender/ To-Go
Olive Garden
02.2021 - 07.2023
- Ensured exceptional quality in crafting beverages for guests.
- Certified trainer skilled in teamwork and cash handling.
- Demonstrated strong customer service and communication skills in high-pressure environments.
Front desk receptionist
Robert Half
06.2022 - 09.2022
- Coordinates appointment schedules and provides solutions to client concerns.
- Fostered a welcoming atmosphere to boost teamwork.
- Collected patient payment details and ensured accurate documentation.
Education
HS diploma -
South High Community
Worcester06.2022
Skills
- Multitasker & time management
- Problem solving
- Phone etiquette
- Verbal and written communication
- Leadership
- engagement and upselling
LANGUAGES
Fluent in both Spanish and English, can read and write.
Timeline
T-Mobile
Sales Associates
04.2025 - Current
Beauty Advisor
Sephora
08.2024 - 12.2024
Security
Securitas
11.2023 - 07.2024
Babysitting service
Worcester
01.2023 - 07.2023
Front desk receptionist
Robert Half
06.2022 - 09.2022
Server/ Bartender/ To-Go
Olive Garden
02.2021 - 07.2023
HS diploma -
South High Community