Lauren Nieves
The Bronx,NY
Overview
6
6
years of professional experience
Work History
T-Mobile
Arch Telecom
08.2023 - 02.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Provided Customer support.
- Managed time efficiently in order to complete all tasks within deadlines.
Receptionist
Medical Imaging Of Bronx
05.2022 - 05.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Sales Associate
Snipes
08.2019 - 04.2020
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Forever 21
12.2017 - 07.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Skills
- Team building
- Interpersonal Communication
- Clerical Support
- Written Communication
- Data Entry
- Time Management
- Conflict Resolution
- Customer Service
- Organization and Time Management
- Supervision and leadership
- Active Listening
- Problem-Solving
- Friendly, Positive Attitude
Timeline
T-Mobile
Arch Telecom
08.2023 - 02.2024
Receptionist
Medical Imaging Of Bronx
05.2022 - 05.2023
Sales Associate
Snipes
08.2019 - 04.2020
Sales Associate
Forever 21
12.2017 - 07.2018