Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Prep Cook
Golden Krust
07.2024 - 01.2025
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Followed orders from head chef to establish productive and timely preparation of meals.
Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
Conserved resources by utilizing proper portion control techniques during meal preparation.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Electric Pallet Jack Operator/Packer
Albie's Foods ?
11.2023 - 03.2024
Improved warehouse efficiency by skillfully operating electric pallet jacks for transporting materials.
Assisted in training new hires on proper electric pallet jack operation, promoting safety awareness and adherence to company procedures.
Facilitated seamless shipping processes by accurately labeling outgoing shipments before transportation from the warehouse facility.
Showcased exceptional multitasking abilities while simultaneously operating the electric pallet jack and managing other essential warehouse duties.
Maximized storage space utilization by effectively organizing pallets in designated areas.
Demonstrated flexibility and adaptability in response to changing priorities or task assignments within a fast-paced work setting.
Optimized workflow efficiency by coordinating closely with teammates during high-volume periods, ensuring timely completion of assigned tasks.
Contributed to a safer work environment by performing regular equipment maintenance and reporting any issues promptly.
Track Attendant and Race Track Operator
Broadway Grand Prix
10.2023 - 11.2023
Collaborated with engineering teams to implement innovative solutions for recurring or complex track issues.
Enhanced safety standards by conducting thorough track inspections and identifying potential hazards.
Streamlined communication between departments by providing timely updates on track conditions and necessary repairs.
Supported a reduction in downtime by quickly responding to emergency repair situations when needed.
Provided excellent customer service when interacting with passengers, answering questions about train schedules or station facilities as needed.
Played a key role in maintaining smooth train operations by performing routine switch adjustments as needed.
Supported overall team goals by maintaining a positive attitude and strong work ethic throughout all tasks and responsibilities.
Assisted in reducing accident rates by promptly addressing any identified issues and ensuring a safe environment for all users.
Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
Monitored passengers and ride operations and enforced safety regulations.
Transportation Security Officer
Cyclox Security
07.2020 - 10.2023
Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Reported suspicious activities and persons to law enforcement.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Order Picker
Wisynco Group Limited
03.2023 - 08.2023
Process payments
Prepare/assemble products
Receive and stock inventory
Collaborated with team members to ensure timely completion of orders during peak demand periods.
Excellent communication skills, both verbal and written.
Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
Performed proper lifting and handling techniques to maintain safe working environment.
Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
Built pallets and positioned orders on loading dock to safely pile and ship goods.
Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
Mixologist/ Caterer
D.A.R.K Entertainment (2000) Co. Ltd Mixology
07.2008 - 05.2023
Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
Promoted a positive work environment through effective communication and teamwork among colleagues.
Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
Prepared classic, modern, and unique cocktails for each customer.