ALEX GARCIA

• Cook and prepare all proteins for the restaurant.
• Ensured quality of ingredients in our food.
• Followed recipes and adjust as needed to ensure great taste in our product.
• Measured ingredients accurately using measuring cups and spoons.
• Organized walk-in coolers and freezers according to established guidelines.
• Communicated effectively with fellow staff members regarding meal preparations.
• Checked freshness of food and ingredients prior to use.
• Seasoned cooked dishes properly before serving them.

Along with being Prep I have also learned the Plancha station and learned a few things on cold station and garnish.

• Managed employee reviews, interviews, training, schedules, and contract negotiations.
• Managed a diverse team of cooks and a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with guests so they'd feel welcome and make them want to come back.

• Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
• Encouraged others to work persistently in a timely manner.
• Trained team members for leadership positions as well kitchen positions.
• Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.

• Ensured recipes and cleaning procedures were being followed and executed.
• Maintained sanitary conditions for the BOH (back of house).
• Cleaned and maintained equipment so it ran efficiently.

• Worked line/tortilla making entrees and frying chips.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.

• Greeted customers, helped locate merchandise, and suggested suitable options for their ideas or goals.
• Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy rush periods.
• Increased customer satisfaction by providing efficient and friendly service while handling transactions.