Aldara Castro
Atlanta,GA
Summary
Bilingual professional (Spanish-English) with experience in team leadership, staff training, customer service, and dynamic work environments. I am detail-oriented and adaptable, with a strong interest in applying skills to the areas of recruitment, candidate communication, and human resources, while continuing professional development.
Overview
2
2
Languages
3
3
years of professional experience
Work History
AM/PM PRODUCTION LEAD (TSU)
Newrest
Atlanta, Georgia
05.2025 - Current
- Assembled flight schedules based on operational requirements.
- Checked information and equipment, assigned tasks, and supported team members to maintain organized and efficient workflow.
- Communicated priorities, instructions, and operational procedures clearly to team members.
- Managed exposure logs, temperature records, and HACCP requirements.
- Planned next day's flights, utilizing FSR and GP4 knowledge for accurate pre-selects, planting, instructions, and measurements.
Crew Trainer
McDonald's
Atlanta, Georgia
11.2023 - 03.2025
- Coached new hires on customer service expectations.
- Trained McDonald's crew on kitchen stations and service procedures.
- Instructed new team members on correct procedures for operations.
- Guided crew through prep, assembly, and packaging tasks.
- Reinforced food safety, sanitation, and hygiene practices.
- Provided constructive feedback and one-on-one coaching to employees.
Education
High School Diploma -
Escuela Nacional Central De Formación Secretarial
Guatemala City10-2017
Skills
- Operational efficiency
- Employee training
- Attention to detail
- Data entry
- Multitasking and adaptability
- Bilingual communication (Spanish/English)
- Interpersonal communication
- Active listening
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
AM/PM PRODUCTION LEAD (TSU)
Newrest
05.2025 - Current
Crew Trainer
McDonald's
11.2023 - 03.2025
High School Diploma -
Escuela Nacional Central De Formación Secretarial