Aldina Rado
Burlington,KY
Overview
5
5
years of professional experience
Work History
W&AM Account Opening & Maintenance Specialist II
5/3 Bank
Cincinnati, OH
06.2017 - Current
- erves as a control point for the IM&T and/or FTIS line of business, ensuring all requirements for account opening and maintenance requests have been met prior to establishing accounts or changing coding in the systems.
- Responsible for completing pre-opening account risk reviews, setting up IM&T and/or FTIS accounts and the individuals or entities associated with the accounts, reviewing ongoing account maintenance, and account change requests.
- Maintains a detailed comprehension of the rationale of detailed policies and procedures of the Wealth and Asset Management division, with the ability to facilitate and explain as appropriate.
- Demonstrates a strong knowledge base of all available account types offered within IM&T or FTIS. Serves as a key resource and contact for the line of business in terms of understanding account set up requirements, CIP and Due Diligence requirements, required approvals, fee structures and system coding requirements.
- Demonstrates consistent and effective communication and collaboration with business partners.
- Fluently understands the workflow process and demonstrates a strong understanding of all systems involved.
- Promptly escalates issues and errors, providing reasoning for needed changes while looking for efficiency opportunities.
- Works autonomously, while still recognizing when involving other team members and supervisors on client issues of greater complexity is required.
- Demonstrates a consistent ability to organize and execute work within specified service standards and timelines. Demonstrates an awareness of overall workload and works with team members to complete items accurately and timely.
- Primary focus is on execution within defined parameters, with proven expansion based on developed capabilities and experiences.
- Performs a variety of special projects and other duties as assigned.
Audit File Preparation Specialist
5/3 Bank
Cincinnati, OH
08.2016 - 06.2017
- Attend audit meetings and execute on document requests from staff and LOB owners.
- Work from checklists to prepare files for audit or quality review.
- Make copies, ensure required documents are included, etc.
- Responsible for preparation, quality check and delivery of regulatory file submissions in accordance with agency requirements and company standards.
- Organize and maintain file components associated with a regulatory audit. This may include, but not exclusive to, setting up file templates, scanning, printing and indexing.
- Responsible for all aspects of the file submission process and/or submission of file components for internal review and signoff, and for submission to regulatory authorities. This includes all operational tasks including formatting, editing, reviewing, publishing and archiving (paper and electronic) as applicable.
- Ensure and confirm that all documentation and records are available for review and are in order. This may include but is not limited to the foreclosure and bankruptcy process.
- Communicate effectively with clients via phone, email and client websites to ensure all information needed is received to expedite the audit process.
- Random spot checks of files pulled for audit for accuracy.
- Create inventory list of items delivered to audit requestor; track delivery and receipt.
- Organize delivery of requested docs, files, etc. to Audit or Quality Teams.
- Perform random monthly checks of files for accuracy and content of prepared file.
- Report results of audits, troubled files, etc.
- Identify gaps of audit process to prepare for next audit.
- Enter and retrieve data from Central File Room and foreclosure tracking systems as needed.
- Create and maintain tracking spreadsheets, certification tracking and exception tracking.
- Pull and certify files for review according to pertinent investor requirements.
- Retrieve notes from system notes to augment file documentation as requested.
- Prepare original document for delivery to the collections area so foreclosure proceedings can begin.
- Prepared documents and files for image processing when necessary.
- Assist in cataloging documentation for imaging.
- Operate various office and imaging machines.
- Perform general housekeeping in the department and in file room.
- Meet and maintain production standards for File room activities.
- Perform all work in accordance with established safety procedures.
- Perform any other duties as assigned.
Education
Bachelor of Arts - International Affairs
University of Cincinnati
Cincinnati, OH06.2008
Skills
- Self-Motivated
- Problem-Solving
- Decision Making
- Banking operations knowledge
- Lexus Nexus Knowledge
- RDC Knowledge
- Proficiency of Microsoft Office products
- Multitasking Abilities
Languages
German
Timeline
W&AM Account Opening & Maintenance Specialist II
5/3 Bank
06.2017 - Current
Audit File Preparation Specialist
5/3 Bank
08.2016 - 06.2017
Bachelor of Arts - International Affairs
University of Cincinnati