Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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ALDIYAR TUYAKBAY

Cincinnati,OH

Summary

Result-driven professional with a passion for building strong client relationships that boost retention and revenue. Known for delivering top-tier service and support while continuously optimising processes and introducing creative solutions to meet business goals.

Overview

3
3
years of professional experience

Work History

Brand Ambassador

Infinity From Marvin
06.2024 - 12.2024
  • Represented the brand at events, trade shows, and retail locations, increasing product visibility and customer engagement.
  • Educated customers on the features, benefits, and energy efficiency of window products, driving informed purchasing decisions.
  • Provided personalized recommendations based on customer needs, contributing to increased sales and customer satisfaction.
  • Maintained a professional and approachable demeanor to build strong relationships with clients and customers.
  • Exceeded monthly leads by leveraging deep product knowledge and persuasive communication skills.
  • Trained new ambassadors on product features, brand values, and customer interaction techniques to maintain consistency in brand representation.

Customer Support Specialist

Granite 4Less LLC
06.2022 - 11.2023
  • Skilled in working independently and collaboratively, with strong self-motivation and personal responsibility.
  • Quick learner, adaptable to new situations, and effective in fast-paced environments.
  • Excellent communication skills and critical thinking abilities to solve problems and make decisions.
  • Committed to learning and continuous improvement, with a proactive, positive approach to change.
  • Delivered exceptional customer care by addressing concerns, demonstrating empathy, and resolving issues promptly.

Education

B.S. - Information Technology

College of Liberal Arts & Appl Science

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Miami University
Hamilton
05.2026

High School Diploma - undefined

Sycamore High School
Cincinnati
05.2022

Skills

  • Customer Acquisition
  • Hard Work and Dedication
  • Passionate
  • Self Motivation
  • Adaptability
  • Communication Skills
  • Critical Thinking
  • Receptivity
  • Active Listening Skills
  • Customer Satisfaction
  • Telephone Skills
  • Service Delivery
  • Interpersonal Communications
  • Ability to Multitask
  • Problem Solving

LANGUAGES

English
Native or Bilingual
Russian
Native or Bilingual

Timeline

Brand Ambassador

Infinity From Marvin
06.2024 - 12.2024

Customer Support Specialist

Granite 4Less LLC
06.2022 - 11.2023

B.S. - Information Technology

College of Liberal Arts & Appl Science

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Miami University

High School Diploma - undefined

Sycamore High School

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ALDIYAR TUYAKBAY