Aldo Gonzalez
Barista/Bartender
Miami,FL
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to customer service and engagement. Works great under pressure.
Overview
5
5
years of professional experience
Work History
Barista Trainer
Bakary Concord Express
Venezuela , Venezuela
12.2022 - 02.2024
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Assisted in menu development, incorporating seasonal flavors and trends for unique beverage offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Established and maintained quality control standards.
Bartender
Miura Cocina Espanola
01.2020 - 03.2021
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Served high customer volumes during special events, nights, and weekends
- Mixed unique and interesting cocktails for customers, including bar specials.
Bartender/Coffee Barista
Huka
Venezuela , Venezuela
04.2019 - 07.2020
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Served high customer volumes during special events, nights, and weekends.
- Crafted special drink and cocktail menu items for seasonal offerings.
Education
Barista Skills Foundation - Barista Skills Foundation
Specialty Coffe Association
California, 9261808.2019
Bartender - Bartender
Couglin Bar Academy
San Cristobal, Venezuela06.2016
Skills
- Training Materials
- Sales proficiency
- Employee Performance Management
- Health codes compliance
- Coffee expertise
- Leadership experience
- Training Program Development
- Sales expertise
- Recipe creation
- Order Taking
- Performance Improvements
- Milk steaming
- Staff Scheduling
- Barista mentoring
- Coffee cupping
- Cleanliness standards
- Manual brewing techniques
- Espresso preparation
- Grinder calibration
- Menu Memorization
- Beverage Preparation
- Latte art
- Espresso machine operation
- Food Preparation
- Ordering Procedures
- Opening and closing duties
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Barista Trainer
Bakary Concord Express
12.2022 - 02.2024
Bartender
Miura Cocina Espanola
01.2020 - 03.2021
Bartender/Coffee Barista
Huka
04.2019 - 07.2020
Barista Skills Foundation - Barista Skills Foundation
Specialty Coffe Association
Bartender - Bartender
Couglin Bar Academy
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