Aldo Santely
Houston,TX
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet client needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Inside Sales Representative
Sunnova Energy Corp.
10.2023 - Current
- Managed a high volume of inbound calls daily, maintaining professionalism under pressure while achieving performance goals.
- Boosted customer satisfaction by addressing and resolving inquiries promptly and professionally.
- Exceeded sales targets by applying product knowledge and persuasive communication skills.
- Established strong relationships with clients through consistent follow-ups, ensuring repeat business.
Soccer Referee
Roland Larranaga USSF Assignor
07.2019 - Current
- Conferred with other sporting officials, coaches, players and facility managers to provide information, coordinate activities, and discuss problems.
- Addressed rule infractions or complaints by participants to assess any necessary penalties.
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
- Provided constructive feedback to players and coaches to enhance performance and maximize potential.
Manager
Allstate
03.2017 - 09.2023
- Sought out new clients and developing clientele by networking to find new customers and generated lists of prospective clients
- Performed administrative task, such as maintaining records and handling policy renewals
- Asked proper questions to meet client’s needs regarding their Coverages Options
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Assistant manager
Judwin Properties
06.2014 - 02.2017
- Asked proper questions to meet client’s needs regarding the properties
- Evaluated credit reports and several background checks prior to clients prior to clients signing any contract
- Conducted apartment tours, answered questions and highlighted selling features and benefits of the property before closing.
Education
High School Diploma -
Elsik High School
Houston, TX 08.2009 - 06.2013
Genesys Works
Houston, TX 06.2012 - 08.2013
Skills
Licensed Sales Producer
Timeline
Inside Sales Representative
Sunnova Energy Corp.
10.2023 - Current
Soccer Referee
Roland Larranaga USSF Assignor
07.2019 - Current
Manager
Allstate
03.2017 - 09.2023
Assistant manager
Judwin Properties
06.2014 - 02.2017
Genesys Works
06.2012 - 08.2013
High School Diploma -
Elsik High School
08.2009 - 06.2013