ALDREKA DEAN
ALBANY,GA
Summary
Dynamic and results-driven professional with a clean driving record and strong customer service skills, honed at AAPHC. Proven ability to manage high-stress situations while ensuring timely deliveries and maintaining safety standards. Recognized for effective team building and time management, consistently achieving goals in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Driver/Front Desk Receptionist
AAPHC
Albany, GA
07.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Order Fulfillment Associate
Belk
Albany, GA
09.2022 - 07.2023
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Stocked designated items on shelves, end caps and displays.
Housekeeping Room Attendant
Townplace Suites Marriott
Albany, GA
08.2022 - 11.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Construction Flagger
Oxford Construction Company
Albany, GA
08.2021 - 07.2022
- Managed high-stress situations effectively while calmly directing heavy vehicular and pedestrian traffic amidst adverse weather conditions or unforeseen obstructions.
- Facilitated smooth traffic transitions by expertly utilizing two-way radios for precise communication with coworkers at opposite ends of the construction zone.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Promoted teamwork through active collaboration with crew members on various aspects of project execution such as material handling, equipment operation, or general labor tasks when needed.
- Used flagging tools such as stop and slow paddle and red flag.
Sorter/Package Handler
Amazon
Atlanta, GA
05.2021 - 08.2021
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Used hand-held scanner to enter data product information.
Production Worker
Morgan Truck Body
Lakeland, FL
03.2021 - 05.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Made sure that products were produced on time and are of good quality.
Production Worker
Kalman & Company (Southernpointstaffing)
Albany, GA
01.2021 - 03.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Inspected products and machines to maintain quality and efficiency.
- Met production targets and tight deadlines by collaborating closely with team members.
Order Packer
WebstaurantStore (Southernpointstafing)
Albany, GA
09.2020 - 12.2020
- Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
- Supported quality assurance initiatives by inspecting incoming products for defects or damage prior to packing them for shipment.
- Prepared special shipments requiring additional care or handling according to specific instructions provided by customers or supervisors.
- Met or exceeded daily quota targets through focused time management and prioritization of tasks.
Ramp Agent/Baggage Handler
Accufleet Internation
Hapeville, GA
01.2020 - 09.2020
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Stocked aircraft cabins with necessary equipment and supplies.
Team Lead
Mars Food
Albany, GA
05.2017 - 01.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Team Member/cashier
Burger King
Albany, GA
03.2017 - 05.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Personal Shopper
Walmart
Burleson, TX
09.2016 - 03.2017
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Housekeeper
Doubletree By Hilton Hotel
Arlington, TX
08.2016 - 09.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Drug Gm Clerk
Krogers Grocery Store
Cleburne, TX
09.2015 - 08.2016
- Enhanced team performance by providing ongoing training, coaching, and mentorship to sales representatives and other staff members.
- Fostered an innovative organizational culture that encouraged creative problem-solving techniques among employees at all levels of the company hierarchy.
- Expanded into new markets by conducting thorough research on potential opportunities and developing tailored entry strategies.
- Managed cross-functional teams effectively to deliver high-impact projects on time and within budget constraints.
Bakery Clerk
HEB Grocery Store
Cleburne, TX
03.2015 - 09.2015
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
Team Lead/cashier
Burger King
Albany, GA
09.2011 - 02.2015
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Team Leader
Mars Food
Albany, GA
09.2006 - 09.2008
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
High School Diploma -
Westover High
Albany, GA05-2006
Certification - Warehousing Technician Forklift
Albany Technical College
Albany, GA05-2006
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Heavy lifting
- Order picking and processing
- Appointment scheduling
- Team building
- Traffic laws
- Transportation regulations
Timeline
Driver/Front Desk Receptionist
AAPHC
07.2023 - Current
Order Fulfillment Associate
Belk
09.2022 - 07.2023
Housekeeping Room Attendant
Townplace Suites Marriott
08.2022 - 11.2022
Construction Flagger
Oxford Construction Company
08.2021 - 07.2022
Sorter/Package Handler
Amazon
05.2021 - 08.2021
Production Worker
Morgan Truck Body
03.2021 - 05.2021
Production Worker
Kalman & Company (Southernpointstaffing)
01.2021 - 03.2021
Order Packer
WebstaurantStore (Southernpointstafing)
09.2020 - 12.2020
Ramp Agent/Baggage Handler
Accufleet Internation
01.2020 - 09.2020
Team Lead
Mars Food
05.2017 - 01.2020
Team Member/cashier
Burger King
03.2017 - 05.2017
Personal Shopper
Walmart
09.2016 - 03.2017
Housekeeper
Doubletree By Hilton Hotel
08.2016 - 09.2016
Drug Gm Clerk
Krogers Grocery Store
09.2015 - 08.2016
Bakery Clerk
HEB Grocery Store
03.2015 - 09.2015
Team Lead/cashier
Burger King
09.2011 - 02.2015
Team Leader
Mars Food
09.2006 - 09.2008
High School Diploma -
Westover High
Certification - Warehousing Technician Forklift
Albany Technical College