Aldynn Brewer
Long Branch,NJ
Summary
Dynamic and detail-oriented professional with experience at Hackensack Meridian Health, excelling in data entry and compassionate communication. Proven track record of enhancing patient satisfaction through effective crisis intervention and problem-solving. Committed to maintaining confidentiality and compliance while delivering exceptional customer service in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intake Specialist
Hackensack Meridian Health
Neptune City, NJ
11.2023 - Current
- Answered phone calls and provided new patients with required paperwork to initiate care.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Medical Receptionist
Hackensack Meridian Health
Eatontown, NJ
08.2021 - 11.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Administrative Assistant
Red Arrow Technologies
Eatontown, NJ
03.2020 - 08.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Surgical Technologist Certification -
Medical Career Institute
Oakhurst, NJ01.2026
Associate Degree In Health Science - Nursing Track
Brookdale Community College
Lincroft, NJ05.2024
Skills
- Data entry
- Compassionate communication
- Critical thinking skills
- Assertiveness
- Crisis intervention
- Confidentiality
- Microsoft office
- Customer service
- Problem-solving
- De escalation tactics
Certification
CPR Certified: 255419464307
Timeline
Intake Specialist
Hackensack Meridian Health
11.2023 - Current
Medical Receptionist
Hackensack Meridian Health
08.2021 - 11.2023
Administrative Assistant
Red Arrow Technologies
03.2020 - 08.2021
Surgical Technologist Certification -
Medical Career Institute
Associate Degree In Health Science - Nursing Track
Brookdale Community College