Aleah Johnson
Kissimmee,FL
Summary
Dedicated professional committed to ongoing growth and tackling new challenges. Exhibits rapid learning capabilities and effective teamwork, thriving in high-pressure situations. Strategic planning skills lead to improved performance and successful outcomes. Maintains an orderly workspace to foster productivity and excellence.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Front Desk Agent
Margaritaville
Kissimmee, Florida
02.2025 - Current
- Managed check-in and check-out processes efficiently.
- Inputted guest information into computer system accurately and securely.
- Processed payments accurately and efficiently.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Computed bills, collected payments and made change for guests.
- Handled guest inquiries and resolved issues promptly.
Supervisor
Panera Bread
Kissimmee, Florida
12.2023 - 11.2024
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on company policies, job duties, and performance expectations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Evaluated individual and team business performance and identified opportunities for improvement.
Education
High School Diploma -
Celebration High School
Kissimmee, FL05-2024
Skills
- Customer service
- Credit and cash payments
- Problem-solving skills
- Administrative support
- Teamwork and collaboration
- Hospitality service expertise
Certification
Servsafe
Timeline
Front Desk Agent
Margaritaville
02.2025 - Current
Supervisor
Panera Bread
12.2023 - 11.2024
High School Diploma -
Celebration High School