Aleah Parker
Columbia,SC
Summary
Dynamic and results-driven sales professional with a proven track record in exceeding sales targets and driving revenue growth across multiple industries. Skilled in consultative selling, client engagement, and providing tailored solutions that meet customer needs. Adept at managing complex sales workflows, collaborating with cross-functional teams, and maintaining compliance with industry regulations. Proficient in utilizing CRM systems and Microsoft Office Suite to analyze sales performance, track customer interactions, and identify growth opportunities. Eager to leverage expertise in customer relationship management and technical support, contributing to client satisfaction and business success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
Nephron Nitrile
Columbia, SC
05.2025 - Current
- Manage a multi-state territory to grow Nephron Nitrile glove sales in healthcare and industrial sectors.
- Represented the company at three trade shows since onboarding, generating early sales leads and contacts.
- Distributed over 100 product samples and held 20+ face-to-face meetings with prospective clients.
- Personally delivered urgent orders to local accounts, helping establish strong customer rapport.
- Created marketing flyers and sales materials tailored to customer needs and regional markets.
- Conduct an average of 30 plus cold calls per week, contributing to early-stage pipeline development.
- Utilize NetSuite CRM to manage leads, log activities, and process customer orders accurately.
Commercial Work Specialist
Blue Cross Blue Shield
Columbia, SC
09.2024 - 05.2025
- Managed multiple client accounts simultaneously, ensuring 100% on-time delivery of assigned sales workflows while prioritizing tasks and meeting tight deadlines in a high-pressure, fast-paced environment.
- Enhanced organizational and problem-solving skills by maintaining accurate documentation of client interactions and ensuring compliance with industry regulations and standards.
- Collaborated seamlessly with cross-functional teams, contributing to effective communication and streamlined processes for improved service delivery.
- Utilized advanced proficiency in Microsoft Office Suite and CRM platforms to analyze sales performance metrics, track customer engagement, and identify opportunities for growth.
- Contributed to a 15% increase in client satisfaction scores by identifying and implementing strategies for optimizing client relationships and business outcomes.
Technical Advisor
Apple
Columbia, SC
08.2021 - 09.2024
- Delivered expert product knowledge and technical support, maintaining a 95% client satisfaction rating by effectively addressing inquiries, resolving concerns, and providing tailored solutions.
- Increased product volumes by 20% through consultative selling techniques, educating clients on product benefits and safety, and driving higher product adoption.
- Built and nurtured trust-based relationships with key stakeholders, offering personalized solutions that aligned with client needs and contributing to improved retention and loyalty.
- Collaborated with cross-functional teams to meet sales targets, addressing product issues and ensuring customer experience aligned with compliance standards.
- Supported clients by recommending optimal technical solutions, enhancing overall customer satisfaction, and promoting long-term partnerships.
Merchandise Sales Associate
Homegoods
Columbia, SC
06.2018 - 08.2021
- Provided personalized consultations to over 50 clients daily, offering tailored product recommendations that enhanced buyer confidence and supported customer outcomes.
- Drove a 15% increase in product uptake through engaging product demonstrations, leveraging persuasive communication to highlight product benefits and efficacy.
- Ensured compliance with inventory management standards, maintaining 100% accuracy in sample tracking and aligning with regulatory requirements to support seamless product availability.
- Contributed to loss prevention initiatives by monitoring product usage, conducting audits, and addressing discrepancies to uphold company integrity and trustworthiness.
- Enhanced customer satisfaction and retention by delivering exceptional service and fostering long-term relationships with clients.
Sales Associate
Chick Fil A
Columbia, SC
09.2015 - 06.2018
- Enhanced customer satisfaction and retention by delivering exceptional service and fostering long-term relationships with clients.
- Collaborated with marketing teams to share field insights, contributing to a 30% increase in product uptake through targeted promotional campaigns and customer engagement strategies.
- Developed and nurtured strong customer relationships, enhancing loyalty and driving repeat business through personalized product recommendations and consistent support.
- Delivered exceptional service, ensuring customer satisfaction and creating an inviting atmosphere for a positive brand experience.
- Assisted in implementing customer feedback to improve product offerings and service delivery, further strengthening client retention and business growth.
Education
Psychology
Claflin University
Orangeburg05.2023
Psychology
Spelman College
AtlantaSkills
- Sales Performance Analysis
- Client Engagement
- Consultative Selling
- Customer Relationship Management (CRM)
- Revenue Growth Strategies
- Time Management
- Sales Workflow Management
- Product Demonstrations
- Technical Product Knowledge
- Cross-Functional Team Collaboration
- Inventory Management
- Problem Solving
- Client Retention
- Persuasive Communication
- Customer Satisfaction Optimization
- Loss Prevention
- Promotional Campaign Execution
Certification
Certified Pharmaceutical Sales Professional, National Association of Pharmaceutical Sales Representatives, 11/01/24
Timeline
Territory Sales Manager
Nephron Nitrile
05.2025 - Current
Commercial Work Specialist
Blue Cross Blue Shield
09.2024 - 05.2025
Technical Advisor
Apple
08.2021 - 09.2024
Merchandise Sales Associate
Homegoods
06.2018 - 08.2021
Sales Associate
Chick Fil A
09.2015 - 06.2018
Psychology
Claflin University
Psychology
Spelman College