Amy Curtis
Lakeview,Oregon
Summary
Empathic, effective and motivated and able to combine clinical experience with compassion to meet challenges facing today's healthcare organizations. Looking to join medical team dedicated upholding highest standards of patient care.
Dedicated and empathetic offering 10 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Institutional Registered Nurse
Oregon Department of Corrections
Lakeview, OR
01.2024 - Current
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Assisted physicians during examinations or surgical procedures.
- Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Performed triage assessments of walk-in patients in a clinic setting.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
Registered Nurse-Outpatient Services
Lake Health District
Lakeview, OR
09.2021 - 01.2024
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Monitored and managed various treatment and care interventions.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Administered medications, tracked dosages and documented patient conditions.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
- Spoke with patients to better understand experienced side effects, noting details in charts for physician follow-up.
- Accessed patient ports and PICC lines to start infusions and check for cleanliness.
- Managed infusion schedule and patient flow for up to 25 patients per week.
- Oversaw infusion room cleaning and restocking treatment areas.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Improved operations by working with team members and customers to find workable solutions.
- Handled delegated tasks.
Registered Nurse, Medical-Surgical Unit/Emergency
Lake District Hospital
Lakeview, OR
09.2019 - 01.2024
- Offered clinical leadership and oversight to 25-bed acute care medical-surgical unit, including daily scheduling, tasking and administration.
- Delivered high-quality nursing care to patients on 25-bed medical-surgical unit with emphasis on orthopedics, urology, and gastro-intestinal post-operative patients.
- Administered medications, tracked dosages and documented patient conditions.
- Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
- Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
- Educated patients and families on treatment strategies and at-home care.
- Updated physicians on patient test results and assisted in developing care plans.
- Instructed patients, caregivers and families on diagnoses, treatment options and self-management to maintain continuity of care.
- Cared for patients in recovery from medical procedures by caring for wounds, monitoring vitals and managing pain.
- Provided palliative care in outpatient settings ranging from assessment to development and implementation of care plans.
- Delivered direct patient care, including stabilizing patients and identifying treatment options.
- Counseled caregivers and families on end-of-life planning and educated on patient care options.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
- Reached out to patients to convey lab results and provide care instructions.
- Delivered care to 4 patients per day, including coordinating and evaluating interdisciplinary care.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
- Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
- Oversaw patient admission and discharge processes to coordinate efficient movements and related paperwork.
- Set up trays, supplies and sterile fields for office procedures.
- Boosted patient outcomes by prioritizing nursing tasks and assignments and accurately reporting on each patient's status.
- Assessed patients' response to treatment and suggested ways to combat side effects.
- Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
- Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
- Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
- Completed daily chart audits and assessed clinical records to verify accuracy, evaluate performance against goals and check for appropriate education of patients and families.
- Responded quickly to codes and coordinated efficient and skilled care.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Performed triage on incoming patients and determined severity of injury and illnesses.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Observed nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Answered patient questions and provided take-home materials for further information.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
Mail Carrier
Lakeview Post Office
Lakeview, OR
01.2018 - 09.2019
- Delivered mail along prescribed route and retrieved additional mail from relay boxes as needed.
- Observed road rules, weather and road conditions and other factors to ensure safe driving on all shifts.
- Handled undelivered mail in accordance with established procedures.
- Routed all classes of mail in sequence of delivery along established route.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Assisted customers in receiving over sized parcels by carrying items inside when necessary.
- Sold stamps and money orders to mail customer along daily route, handling payment transactions with great efficiency.
- Cleaned and checked over vehicle after completion of all daily deliveries, reporting damage to Randal Hanson.
- Communicated with floor managers to determine merchandise placement.
- Coordinated with freight forwarders to expedite international shipments.
Finance Director
Town Of Lakeview
Lakeview, Or
03.2014 - 08.2017
- Prepared operational and risk reports detailing financial metrics to help management make proactive decisions.
- Evaluated budget plans and current costs to project trends and recommend updates.
- Worked with regulatory representatives to complete accurate filings and maintain compliance.
- Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
- Optimized staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance and payroll.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Medical Assistant
Lake County Medical Assistant
Lakeview, Or
01.2007 - 03.2014
- Cleaned, restocked and prepared exam rooms and medical equipment.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Prepared, stained, cover slipped and catalogued cytology specimens.
- Maintained clean and organized work area with adequate supplies and reagents.
- Reviewed treatment sheets for completeness and accuracy.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Assisted with technical treatments and entered information in patient records and charts.
- Communicated with patients by phone and via written correspondence.
- Requested scripts from doctors and verified insurance and coding.
- Followed all principles of asepsis and infection control.
- Carefully prepared, reviewed and submitted patient statements.
- Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
- Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
- Ordered and received disposable supplies and created SAP purchase orders.
- Contributed to efficient office operations by triaging patients by severity of medical complaint.
- Managed both clinical and administrative duties in a medical office setting.
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Recorded patient histories and filed supporting clinical data and diagnosis.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Sterilized medical instruments as needed.
- Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Coordinated and executed proper medical waste disposal.
- Assisted patients in preparation for examinations, assessing and recording vital signs.
- Acted as a liaison between physician and patient.
- Monitored patient stability by checking vital signs and weight.
- Trained patients on how to properly operate medical equipment.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Scheduled appointments for patients via phone and in person.
Education
Associate of Science - Registered Nurse
Klamath Community College
Klamath Falls, OR06.2019
Certified Nursing Assistant - CNA
Blue Mountain Community College
Pendelton, Or2005
High School Diploma -
Prairie City High School
Prairie City, OR2004
Skills
- Documentation procedures expert
- Understands medical procedures
- Proper sterilization techniques
- Medical billing
- Patient feeding
- Grooming and bathing assistance
- Advanced anatomy knowledge
- Data entry
- Charting expertise
- HIPAA compliance
- Inventory and supply management
- Stocking supplies
- Patient toileting
- Catheter change and preparation
- Professional bedside manner
- Patient skin and nail care
- Venipuncture and phlebotomy
- IV discontinuation
- Phlebotomy
- Electrocardiography (EKG)
- Human anatomy and physiology
- Certified in Basic Life Support (BLS)
- First aid
- Financial planning
- Risk management
- QuickBooks experience
- Employee training
- Financial administration
- Team leadership
- Safe driver
- Employee development and management
- Materials accountability
- Flexible schedule
- Shipping and receiving
- Diagnostics knowledge
- Palliative and Pain Management
- Medical screening
- Nursing staff leadership
- Direct and Indirect Patient Care
- Inpatient and outpatient care
- Hearing screenings
- Intake and discharge
- Neonatal and maternity specialist
- Taking vitals
- Staff Development and Precepting
- Advanced Cardiac Life Support (ACLS) certification
- Patient Care
- Cesarean section preparation
- Immunization skills
- Postpartum care
- Strong medical ethic
- Documenting vitals
- Body mechanics knowledge
- IV and venipuncture certified
- Nursing Plan Development
- Medication and IV administration
- Ventilator care
Certification
- CNA License (Expired 2010)
- Registered Nurse License (Expiration 4/2024)
- Basic Life Support (BLS) Certification (Expiration 3/2023)
- TNCC - Trauma Nurse Core Course (Expires 6/2024)
- Certified PICC/MIDLINE Insertion, (CVC Health Care) - (2/2022)
- ACLS-Advanced Cardiovascular Life Support, (American Heart Association) - (Expires 2/2024)
- NRP- Neonatal Resuscitation Program - (Expires 9/2024)
- ENPC- Emergency Nursing Pediatric Class- (Expires 8/2024)
- Intermediate/ Advanced Fetal Heart Monitoring- (Expires 10/2022)
Timeline
Institutional Registered Nurse
Oregon Department of Corrections
01.2024 - Current
Registered Nurse-Outpatient Services
Lake Health District
09.2021 - 01.2024
Registered Nurse, Medical-Surgical Unit/Emergency
Lake District Hospital
09.2019 - 01.2024
Mail Carrier
Lakeview Post Office
01.2018 - 09.2019
Finance Director
Town Of Lakeview
03.2014 - 08.2017
Medical Assistant
Lake County Medical Assistant
01.2007 - 03.2014
Associate of Science - Registered Nurse
Klamath Community College
Certified Nursing Assistant - CNA
Blue Mountain Community College
High School Diploma -
Prairie City High School
- CNA License (Expired 2010)
- Registered Nurse License (Expiration 4/2024)
- Basic Life Support (BLS) Certification (Expiration 3/2023)
- TNCC - Trauma Nurse Core Course (Expires 6/2024)
- Certified PICC/MIDLINE Insertion, (CVC Health Care) - (2/2022)
- ACLS-Advanced Cardiovascular Life Support, (American Heart Association) - (Expires 2/2024)
- NRP- Neonatal Resuscitation Program - (Expires 9/2024)
- ENPC- Emergency Nursing Pediatric Class- (Expires 8/2024)
- Intermediate/ Advanced Fetal Heart Monitoring- (Expires 10/2022)
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