Katlin Ardoin
Lake Charles,LA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
9
9
years of professional experience
Work History
Special Education Teacher
Calcasieu Parish School Board
08.2023 - Current
- Enhanced students'' communication skills by implementing group activities and collaborative projects.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
- Collaborated with multidisciplinary teams to provide comprehensive support for students with special needs.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
- Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
- Improved student comprehension by utilizing differentiated instruction techniques customized for diverse learning needs.
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, enhancing students'' understanding of various subjects.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
Inside Sales Representative
United Rentals
03.2022 - 07.2023
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Emphasized product features based on analysis of customers' needs.
- Created and updated customer accounts with relevant information.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Organized weekly staff meetings and logged minutes for corporate records.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Daycare Assistant Teacher
University United Methodist
07.2021 - 03.2022
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Adhered to parent preferences and legal requirements for feeding breast milk, formula and solids to infants.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Family Nanny
Sarah Mueller
10.2020 - 07.2021
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized different types of activities to enhance physical and intellectual development.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Daycare Worker
Employer, First United Methodist
05.2018 - 10.2020
- Monitored entrances and exits to maintain safety and organized environments
- Maintained effective schedule balance between rest periods, active play and instruction
- Met with parents about daily activities, positive developments and issues
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Enforced rules and managed behavior through developmentally appropriate discipline
Sales Associate
Body & Sol
08.2016 - 04.2018
- Mentored new team members on cashier operations, customer service strategies, and sales goals -Resolved escalated customer disputes -Help customers complete purchases and locate items -Trained and mentored new cashiers with positive and encouraging techniques to maximize performance and team confidence -Quickly and accurately counted money at the beginning and end of each shift.
Education
Bachelor of Science - Business Management
McNeese State University
Lake Charles, LA12.2021
Skills
- Exceptional Customer Service
- Differentiated Instruction
- Student Records Management
- Parent Communication
- Problem-solving skills
- Multi-tasking strength
- Complaint resolution
- Excel
- Microsoft Office
- Lesson Planning
- Special Education
- Organizational Skills
- Collaborative Teamwork
Timeline
Special Education Teacher
Calcasieu Parish School Board
08.2023 - Current
Inside Sales Representative
United Rentals
03.2022 - 07.2023
Daycare Assistant Teacher
University United Methodist
07.2021 - 03.2022
Family Nanny
Sarah Mueller
10.2020 - 07.2021
Daycare Worker
Employer, First United Methodist
05.2018 - 10.2020
Sales Associate
Body & Sol
08.2016 - 04.2018
Bachelor of Science - Business Management
McNeese State University