Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alec Cappola

Pembroke,MA

Summary

Reliable individual with a solid understanding of the intricacies of the sales environment. Detail oriented and diligent about service customer needs with a high quality of care and understanding. Offers more than seven years of organizational experience, as well as experience in shelf and warehouse stocking, driving, carpentry and cashier positions.

Overview

10
10
years of professional experience

Work History

Service Advisor / Automotive Parts Clerk

Mastria VW and Nissan
03.2024 - Current
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Carpentry Apprentice

Tad Donaldson
03.2018 - 03.2024
  • Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
  • Installed drywall, ceilings and trim and fabricated replacement trim and moldings.
  • Collaborated with other tradespeople like electricians or plumbers during multi-disciplinary projects for smooth workflows.
  • helped with movement of materials and equipment to different job sites
  • cleaned job site and work completion and disposed of materials and debris in proper containers

Parts Delivery Driver

Quirk Auto Group
10.2014 - 03.2018
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Safely navigated challenging road conditions and traffic patterns, minimizing delays in part deliveries.
  • Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
  • Loaded and unloaded trailers each day
  • Delivered and received mail from the main office

Education

High School Diploma -

Pembroke High School
Pembroke, MA
06-2013

Skills

  • Customer Service
  • Computer Skills
  • Multitasking and Organization
  • Product assessment
  • Team player mentality
  • Client rapport

Timeline

Service Advisor / Automotive Parts Clerk

Mastria VW and Nissan
03.2024 - Current

Carpentry Apprentice

Tad Donaldson
03.2018 - 03.2024

Parts Delivery Driver

Quirk Auto Group
10.2014 - 03.2018

High School Diploma -

Pembroke High School

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Alec Cappola