Summary
Overview
Work History
Education
Skills
COMMUNICATION
Languages
Timeline
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GENESIS LABRA

GENESIS LABRA

Greenwood,SC

Summary

Experienced professional seeking a dynamic company to utilize years of study and work experience in contributing, developing, and leading operations. Thrives in team environments and aims to establish a professional presence in a setting that values personal achievements, performance recognition, and growth opportunities.

Overview

7
7
years of professional experience

Work History

Office Assistant/ Parts Advisor/Automotive Service Advisor

Greenwood Speedy Tires
02.2022 - 01.2025
  • Greeting Customers
  • Work with Microsoft and other professional websites
  • Multi-task environment, with a non-stop motion
  • Schedule dates for customer's sanctification.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and customer's inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Built customer's confidence and satisfaction to repeat customer's business

Cashier/Waiter/Hostess

Ernesto’s Mexican Restaurant
01.2021 - 01.2023
  • Schedule reservations for dinning in, carry out services and catering services.
  • Greeted customers entering restaurant
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions
  • Answered phone calls and properly handled customer's sanctification
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained menu knowledge to answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Processed orders and sent to kitchen employees for preparation.

Assistant and Packer

Bay Island Sportswear Company
06.2018 - 01.2020
  • Helped saved time by staying overtime to finish work.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Volunteered to help with special projects.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Boosted team productivity with regular preparation of detailed reports and presentations.
  • Completed daily reports for management review.

Education

High School Diploma -

Penn Forest University Online

Skills

  • Bilingual; fluent in Spanish and English
  • Word and Excel Use
  • Organization, office management and time management
  • Capable of multitasks and fast leaner
  • Customer Services
  • Sales Services
  • Divergent thinking / creativity, and Positive attitude
  • Critical thinking and strategic ideas
  • Cash handling
  • Team player and customer relationship building
  • Data entry

COMMUNICATION

Through my years of experience in customer services, I have sharpened my communication skills: in a verbal and written manner with clients, vendors and team members. I have experience with creative and strategical ideals to ensure better communication within the office and with clients to obtain a better professional environment.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary

Timeline

Office Assistant/ Parts Advisor/Automotive Service Advisor

Greenwood Speedy Tires
02.2022 - 01.2025

Cashier/Waiter/Hostess

Ernesto’s Mexican Restaurant
01.2021 - 01.2023

Assistant and Packer

Bay Island Sportswear Company
06.2018 - 01.2020

High School Diploma -

Penn Forest University Online

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