Alec Gascot
Fort Myers,FL
Summary
Punctual, dependable and coachable. I'm an energetic and collaborative leader with experience and comfort in fast-paced settings.
Organized and successful at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to help the team achieve company goals.
Overview
7
7
years of professional experience
Work History
Supervisor (Part-Time Manager) & Server
Boston Burger Company
06.2023 - 06.2024
- Oversaw daily operations of the restaurant (including finances), ensuring smooth workflow and timely completion of tasks for both FOH & BOH.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions to foster repeat business.
- Trained FOH staff members in their development, sharing knowledge from 7+ years of experience in the industry.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Serving duties included prompt, warm and hospitable customer service, food running, pre-bussing, pre/post-shift side work, knowledge of menu, etc.
Account Executive/Business Development Representative
Oracle NetSuite
06.2021 - 06.2023
- Qualify and produce quality business opportunity leads in order to build pipeline for myself and the greater teams I supported
- Interact with key personnel including, but not limited to, C-Level executives to analyze prospect business needs, understand processes, identify projects, determine requirements, and articulate potential solutions
- Acquire and maintain a working knowledge of the complete capabilities of NetSuite's solution from multiple perspectives—support, professional services, client management, and sales
Bartender & Server
West End Ale Haus
05.2019 - 05.2021
- Served high customer volumes during mornings, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Red Robin
05.2017 - 05.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
Education
BBA - Professional Sales & Marketing
Bloomsburg University of Pennsylvania
Bloomsburg, PA05.2021
Skills
- Goal-Oriented
- Training and mentoring
- Attention to Detail
- Organizational Skills
- Decision-Making
- Excellent Communication
- Analytical Thinking
- Professionalism
Timeline
Supervisor (Part-Time Manager) & Server
Boston Burger Company
06.2023 - 06.2024
Account Executive/Business Development Representative
Oracle NetSuite
06.2021 - 06.2023
Bartender & Server
West End Ale Haus
05.2019 - 05.2021
Server
Red Robin
05.2017 - 05.2021
BBA - Professional Sales & Marketing
Bloomsburg University of Pennsylvania
Similar Profiles
Vincent GloverVincent Glover
General Manager at Boston Burger CompanyGeneral Manager at Boston Burger Company
Isabella SidorukIsabella Sidoruk
Content Creator at Mortadella Head / Boston Burger CompanyContent Creator at Mortadella Head / Boston Burger Company
Christina DiazChristina Diaz
Server at Gordon Ramsay BurgerServer at Gordon Ramsay Burger