Alec Hill
Ames,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Floral Manager
Hy-Vee Grocery Store
Ames, IA
06.2022 - Current
- Monitored inventory levels, ordered supplies, and tracked expenses to ensure cost effectiveness.
- Developed and implemented floral department policies and procedures.
- Supervised a team of florists, providing guidance on design techniques, customer service strategies, and product knowledge.
- Trained staff in proper handling of fresh flowers, plants, vases, baskets and other related items.
- Created weekly work schedules for staff while ensuring compliance with labor laws.
- Maintained up-to-date records of sales transactions including invoices and receipts for accounting purposes.
- Verified accuracy of incoming shipments against purchase orders; resolved discrepancies with vendors quickly.
- Utilized computer software programs such as Microsoft Office Suite to keep track of financial data and generate reports.
- Managed the budget for the floral department; monitored costs closely while striving towards cost savings goals.
Asst. Store Manager
Hy-Vee Grocery Store
Forest City, IA
01.2022 - 06.2022
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Ensured compliance with all safety regulations throughout the store premises.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Answered customer questions and addressed problems and complaints in person and via phone.
Education
High School Diploma -
Forest City High School
Forest City, IA05-2021
Skills
- Cross-selling techniques
- Seasonal Trends
- Promotional planning
- Product ordering
- Scheduling
- Customer Service
- Communication
- Inventory Oversight
- Teamwork and Collaboration
- Organizational Skills
- Time management abilities
- Microsoft Excel
- File Management Abilities
Accomplishments
- Eagle Scout (2021)
Timeline
Floral Manager
Hy-Vee Grocery Store
06.2022 - Current
Asst. Store Manager
Hy-Vee Grocery Store
01.2022 - 06.2022
High School Diploma -
Forest City High School