Trudy Carr

Floral Manager

Pick N Save

08.2018 - Current

Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
Facilitated employee development in order processing and floral design.
Mentored junior staff members, fostering a positive team environment and improving overall performance.
Managed staff scheduling, balancing employee availability with store needs while minimizing overtime costs.
Inventoried plants and flower care supplies and ordered more.
Contributed to the company''s social media presence by sharing eye-catching images of unique arrangements and seasonal offerings.

Floral manager

Harris Teeter

02.2008 - 08.2018

Mentored junior staff members, fostering a positive team environment and improving overall performance.
Trained employees on customer order taking and basic floral arranging.
Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
Contributed to the company''s social media presence by sharing eye-catching images of unique arrangements and seasonal offerings.

Hbc clerk

Harris Teeter

11.2005 - 02.2008

Helped customers complete purchases, locate items, and join reward programs.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Answered questions about store policies and addressed customer concerns.
Streamlined inventory management for optimal stock levels and reduced waste.
Created inviting environment for customers by maintaining store organization and cleanliness.
Reduced out-of-stock occurrences by regularly conducting inventory assessments and restocking products as needed.
Prevented loss through vigilant monitoring of store activity and reporting suspicious behavior to management promptly.
Maintained up-to-date knowledge of store promotions, policies, and procedures to provide accurate information to customers.
Greeted customers and helped with product questions, selections, and purchases.
Prioritized helping customers over completing other routine tasks in store.
Managed efficient cash register operations.
Engaged in friendly conversation with customer to better uncover individual needs.
Greeted customers and provided outstanding customer service.
Recommended complementary purchases to customers, increasing revenue.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Assisted customers in locating desired items, resulting in increased sales and repeat business.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Provided valuable input on merchandising decisions, leading to increased sales and customer satisfaction.
Built customer loyalty and retention by delivering excellent shopping experiences.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Ensured compliance with company safety regulations by following proper lifting techniques when handling heavy items.
Developed strong rapport with customers and created positive impression of business.
Supported an organized workspace through consistent maintenance of supply areas.
Increased efficiency during busy periods by multitasking effectively between various tasks such as customer support, stocking shelves, and maintaining cleanliness throughout the store aisles.
Handled cash register transactions accurately while maintaining strict adherence to company policies regarding payment processing.
Monitored customers for signs of security concerns and escalated issues to management.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assisted in training new hires on store procedures, resulting in a more cohesive team dynamic within the department.
Listened to customer needs and desires to identify and recommend optimal products.
Performed cash, card, and check transactions to complete customer purchases.
Collaborated with team members on tasks such as unloading deliveries and organizing backroom storage areas.
Contributed to a positive work environment by supporting coworkers in their duties as needed.
Upheld high standards for product quality by inspecting merchandise before placing it on shelves for sale.
Used in-store system to locate inventory and place special orders for customers.
Improved store appearance and organization with regular cleaning, shelf stocking, and merchandise arrangement.
Provided exceptional customer service by answering questions, addressing concerns, and resolving issues efficiently.
Ensured the accuracy of pricing through frequent price checks and timely updates of sale signage.

Summary

Overview

Work History

Floral Manager

Floral manager

Hbc clerk

Education

General -

Skills

Timeline

Floral Manager

Floral manager

Hbc clerk

General -

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