Alec Hoezee
Saugatuck,MI
Summary
Dynamic and dependable professional with a proven track record of providing exceptional customer service at Bowdies Chophouse. Excelled in fast-paced environments, demonstrating outstanding communication and leadership skills. Expert in managing transactions and coordinating team efforts to enhance customer satisfaction. Adept at learning new tasks quickly and efficiently, ensuring high-quality service delivery.
Overview
7
7
years of professional experience
Work History
Bartender/Crewmate
City of Saugatuck - Star of Saugatuck
Saugatuck, MI
05.2024 - 11.2024
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Warehouse Associate
JKlemm Contracting
Saugatuck, MI
05.2018 - 05.2021
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Inventory
- Heavy lifting
Server Assistant
Bowdies Chophouse
Saugatuck, MI
05.2018 - 05.2021
- Greeted guests and answered any questions they had about the menu.
- Inspected restaurant equipment regularly for maintenance issues or malfunctions.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Set up tables and chairs for parties and large groups.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Delivered exceptional customer service through friendly interactions with guests.
- Cleared dishes after courses for prompt table maintenance.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
September 2021 - May 2023
Lake Michigan College
Benton Harbor, MISkills
- Outstanding communication skills
- Honest, hard-working and dependable
- Excel in fast-paced environment
- Quick learn
- Leader
Awards
- National Junior Honors Society
- All Conference baseball and soccer
- Team captain baseball and soccer
- 4-year sport award baseball, soccer, and basketball
References
References available upon request.
Timeline
Bartender/Crewmate
City of Saugatuck - Star of Saugatuck
05.2024 - 11.2024
Warehouse Associate
JKlemm Contracting
05.2018 - 05.2021
Server Assistant
Bowdies Chophouse
05.2018 - 05.2021
September 2021 - May 2023
Lake Michigan College
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