Alec Kieft
Muskegon,MI
Summary
Talented Manager with expert team leadership, planning and organizational skills built through experience and coaching. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Well-versed in developing and implementing effective sales strategies to maximize profits. Practiced trainer and personnel developer with people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction and bottom-line profitability.
Overview
2
2
years of professional experience
Work History
5S Manager
Discount Tire
02.2023 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Sales Representative Assistant Manager
Discount Tire
04.2022 - 02.2023
- Boosted sales performance by developing and implementing effective sales strategies.
- Enhanced customer satisfaction with personalized service and prompt resolution of issues.
- Contributed to team success by consistently achieving and surpassing individual sales targets.
- Generated increased revenue through upselling, cross-selling, and recommending appropriate products to customers.
- Ensured high levels of customer retention by building strong relationships and providing exceptional support.
Education
Bachelor of Engineering - Engineering (Pre-Engineering)
Grand Valley State University
Allendale, MI04.2020
High School Diploma -
Spring Lake High School
Spring Lake, MI05.2018
Skills
- Received Rank of Eagle Scout from Boy Scout's of America
- Marketing
- Staff Development
- Performance Management
- Policy Implementation
- Customer Relationship Management
- Lead Generation
- Sales Techniques
- Staff Training and Development
- Professionalism
Timeline
5S Manager
Discount Tire
02.2023 - Current
Sales Representative Assistant Manager
Discount Tire
04.2022 - 02.2023
Bachelor of Engineering - Engineering (Pre-Engineering)
Grand Valley State University
High School Diploma -
Spring Lake High School