Summary
Overview
Work History
Education
Skills
References
School Address
References
Timeline
Generic

ALEC MARRAN

Canton,OH

Summary

Operations intern with expertise in event management and customer service. Demonstrated success in improving operational efficiency and promoting team collaboration. Experienced in sports operations, contributing to effective event execution and enhanced attendee satisfaction.

Overview

3
3
years of professional experience

Work History

Operations Intern

Unrivaled Sports
Canton, Ohio
01.2025 - Current

Coordinated scheduling for practices, games, tournaments, and community events across multiple sports.

  • Managed event setup and teardown, including equipment handling and facility preparation.
  • Monitored facility operations during events to ensure safety and a welcoming atmosphere.
  • Delivered frontline customer service by addressing inquiries from teams and community members.
  • Collaborated with operations staff to enhance check-in and ticketing processes for events.
  • Gained experience in risk management and conflict resolution during live event scenarios.
  • Strengthened organizational skills through effective communication with coaches, referees, and partners.

Stadium Operations Intern

Pittsburgh Steelers
Pittsburgh, PA
08.2024 - Current
  • Ensured compliance with all safety regulations during stadium operations.
  • Conducted thorough post-event reviews to identify improvements for future events.
  • Maintained open communication with vendors, clients, and staff throughout event planning.
  • Demonstrated ability to work independently and collaboratively to meet deadlines.

Ticket Operations Student Job

Kent State Athletics
Kent, US
08.2023 - Current
  • Resolved customer issues efficiently to improve overall experience.
  • Sold tickets, contributing to revenue generation.
  • Assisted with scanning attendees for seamless event entry.
  • Collaborated with team members to ensure smooth event operations.
  • Implemented operational procedures to enhance project execution.

Crew Lead

JNC Landscaping
Canton, US
06.2022 - 08.2024
  • Worked as a collective team to achieve goals
  • Help and Serve Customers daily
  • Serve as the leader of the crew
  • Worked in all weather conditions.
  • Established strong relationships with customers, creating repeat business opportunities.
  • Utilized problem solving skills to resolve conflicts between staff members quickly and efficiently.

Education

Bachelor of Science - Sport Administration

Kent State University
Canton, OH
05.2026

Skills

  • Leadership and communication
  • Collaboration and teamwork
  • Organizational skills
  • Event management and coordination
  • Operational efficiency
  • Customer service and assistance
  • Problem-solving abilities
  • Attention to detail
  • Safety protocols and crowd control
  • Multi-tasking capabilities
  • Strong work ethic

References

References available upon request

School Address

1535 Whitehall Blvd, Canton, OH, 44708

References

References available upon request.

Timeline

Operations Intern

Unrivaled Sports
01.2025 - Current

Stadium Operations Intern

Pittsburgh Steelers
08.2024 - Current

Ticket Operations Student Job

Kent State Athletics
08.2023 - Current

Crew Lead

JNC Landscaping
06.2022 - 08.2024

Bachelor of Science - Sport Administration

Kent State University