ALEC N. YTUARTE
El Paso,TX
Summary
Driven account management professional with a track record of cultivating strong client relationships and delivering strategic proposals. Skilled in utilizing CRM insights to identify growth opportunities and enhance engagement. Focused on driving business success through exceptional service and targeted solutions.
Overview
10
10
years of professional experience
Work History
Account Manager
AT&T for Business
El Paso, Texas
03.2026 - Current
- Managed multiple accounts simultaneously while meeting deadlines.
- Analyzed market trends to identify opportunities for client growth and engagement.
- Maintained accurate records of all customer interactions in the CRM system.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Account Manager - Business to Business
Phoenix Mobility Solutions
, Arizona
01.2022 - 06.2022
- Managed external sales across Arizona, focusing on business clients and enhancing customer relationships.
- Delivered customer service and created tailored business proposals to meet client needs.
- Managed client accounts to ensure satisfaction and retention.
- Coordinated project timelines to align with client expectations and deliverables.
- Facilitated communication between clients and internal teams for seamless operations.
Account Executive - Business to Business
T-Mobile
Tempe, AZ
01.2018 - 10.2021
- Managed outside sales across Greater Phoenix, building strong relationships with business clients to enhance retention and loyalty.
- Delivered exceptional customer service while developing strategic proposals that identified and pursued new business opportunities.
- Managed client relationships to drive customer satisfaction and loyalty.
- Developed tailored solutions to meet diverse customer needs and preferences.
- Collaborated with cross-functional teams to enhance service delivery processes.
Fitness Consultant
EOS Fitness
Peoria, AZ
08.2017 - 12.2017
- Conducted fitness consultations for members.
- Provided exceptional customer service to enhance member satisfaction.
- Inform and provide gym product/membership information to prospective new members.
- Oversaw gym services on weekends to ensure smooth operations and member engagement.
Barista/Host
Kinley's Tea House
El Paso, TX
11.2016 - 04.2017
- Greeted guests and took orders in fast-paced restaurant environment, ensuring timely service and customer satisfaction.
- Prepared a variety of specialty beverages for diverse customer preferences.
- Maintained cleanliness and organization of the coffee preparation area.
- Assisted customers in selecting teas and pastries to enhance their experience.
In-House Builder Representative
Classic American Homes
El Paso, TX
06.2016 - 10.2016
- Prepared builder sales contracts for buyers, ensuring accuracy and compliance with company standards.
- Greeted and provided exceptional customer service to homebuyers, realtors, and sales associates, enhancing overall customer experience.
- Facilitated communication between realtors and homebuyers to streamline transactions.
- Advertised and promoted company to public, contributing to achievement of sales objectives.
- Understood all product prices and product lines.
Education
ASSOCIATE OF SCIENCE - ARCHITECTURE
El Paso Community College
El Paso, TX05-2025
HIGH SCHOOL DIPLOMA -
Eastwood High School
El Paso, TX01-2014
Skills
- Account Management
- CRM Utilization
- Strategic Planning
- Market Analysis
- Target Audience Identification
- Time Management
- Effective Communication
Activities
- Candlelighters of El Paso, Part-time Volunteer, El Paso, TX, Part-time Volunteer Organization presents Christmas Event annually to children with cancer and their families.
- El Paso Association of Builders, Volunteer, El Paso, TX, Performed various community services.
- Festival and Parade of Homes, Volunteer Booth, El Paso, TX, Worked Festival and Parade of Homes Volunteer Booth for over 7 years.
Timeline
Account Manager
AT&T for Business
03.2026 - Current
Account Manager - Business to Business
Phoenix Mobility Solutions
01.2022 - 06.2022
Account Executive - Business to Business
T-Mobile
01.2018 - 10.2021
Fitness Consultant
EOS Fitness
08.2017 - 12.2017
Barista/Host
Kinley's Tea House
11.2016 - 04.2017
In-House Builder Representative
Classic American Homes
06.2016 - 10.2016
ASSOCIATE OF SCIENCE - ARCHITECTURE
El Paso Community College
HIGH SCHOOL DIPLOMA -
Eastwood High School