Driven account management professional with a track record of cultivating strong client relationships and delivering strategic proposals. Skilled in utilizing CRM insights to identify growth opportunities and enhance engagement. Focused on driving business success through exceptional service and targeted solutions.
Work History
Account Manager
6 Months
AT&T for Business | 03.2026 - 09.2026
Managed multiple accounts simultaneously while meeting deadlines.
Analyzed market trends to identify opportunities for client growth and engagement.
Maintained accurate records of all customer interactions in the CRM system.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Account Manager - Business to Business
5 Months
Phoenix Mobility Solutions | 12.2021 - 05.2022
Managed external sales across Arizona, focusing on business clients and enhancing customer relationships.
Delivered customer service and created tailored business proposals to meet client needs.
Facilitated communication between clients and internal teams for seamless operations.
Account Executive - Business to Business
3 Years 9 Months
T-Mobile | 12.2017 - 09.2021
Managed outside sales across Greater Phoenix, building strong relationships with business clients to enhance retention and loyalty.
Delivered exceptional customer service while developing strategic proposals that identified and pursued new business opportunities.
Collaborated with cross-functional teams to enhance service delivery processes.
Fitness Consultant
4 Months
EOS Fitness | 07.2017 - 11.2017
Conducted fitness consultations for members.
Provided exceptional customer service to enhance member satisfaction.
Barista/Host
5 Months
Kinley's Tea House | 10.2016 - 03.2017
Greeted guests and took orders in fast-paced restaurant environment, ensuring timely service and customer satisfaction.
Prepared a variety of specialty beverages for diverse customer preferences.
In-House Builder Representative
4 Months
Classic American Homes | 05.2016 - 09.2016
Prepared builder sales contracts for buyers, ensuring accuracy and compliance with company standards.
Advertised and promoted company to public, contributing to achievement of sales objectives.
Understood all product prices and product lines.
Education
ASSOCIATE OF SCIENCE - ARCHITECTURE
El Paso Community College | El Paso, TX | 05.2025
HIGH SCHOOL DIPLOMA
Eastwood High School | El Paso, TX | 01.2014
Skills
Account Management
CRM Utilization
Strategic Planning
Market Analysis
Target Audience Identification
Time Management
Effective Communication
Activities
Candlelighters of El Paso, Part-time Volunteer, El Paso, TX, Part-time Volunteer Organization presents Christmas Event annually to children with cancer and their families.
El Paso Association of Builders, Volunteer, El Paso, TX, Performed various community services.
Festival and Parade of Homes, Volunteer Booth, El Paso, TX, Worked Festival and Parade of Homes Volunteer Booth for over 7 years.