Alec Sattler
Orlando,FL
Summary
Client focused customer service with over five years of experience and proven history of building loyal client relationships and handling high pressure situations. Service oriented, resolution expert and focused in optimizing client satisfaction by identifying their needs and striving to deliver tailored solutions. Exhibits exceptional communication skills, team player and goals focused.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Quick Service F&B
Universal Resort
10.2022 - Current
- Operating the cash register and POS system
- Performing basic cooking and food preparation
- Providing exemplary guest service by greeting guests and helping with internal and external crowd control
- Assisting with cleaning duties that include floors, trash, and wiping tables
- Assist in restocking condiments, bussing tables and running food.
Warehouse Associate
SouthEastern Data And Logistics
09.2021 - 10.2022
- Load and unload inbound/outbound pallets into trucks for shipment
- Operating pallet jacket
- Following protocol for pallets and totes
- Hand load, rewrap, or stack freight if needed
- Keep work area safe and clean.
Barista
Starbucks
08.2019 - 09.2021
- Provide the Starbucks Experience to all guests
- Create customer connections to ensure long-term sales
- Implement inventory health checks
- Build beverages around Starbucks standard
- Memorized official and off-menu preparations to serve all beverages.
Education
Comeaux High School
Lafayette, Louisiana05.2019
Skills
- Display Building
- New Hire Training
- POS Transaction
- F&B Preparation and Safety
- Food Handling
- Excellent Memory
- Loading and Unloading
- Inventory Management
- Use of Pallet Jacks
- Product Knowledge
- Complaint resolution
Certification
Florida Class “D” Security License (2023)
Timeline
Quick Service F&B
Universal Resort
10.2022 - Current
Warehouse Associate
SouthEastern Data And Logistics
09.2021 - 10.2022
Barista
Starbucks
08.2019 - 09.2021
Comeaux High School
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