Alec Voss
Downers Grove,IL
Summary
Adaptable professional with extensive experience in security and management. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Versatile Actor with background in theater. Multi-talented self starter and team player. Flexible with meeting new challenges and tackling changing priorities in creative environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Schaumburg, IL
04.2021 - 10.2023
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols of assigned areas to deter criminal activity and maintain order.
- Responded swiftly to incidents, providing effective conflict resolution and emergency assistance.
- Collaborated with law enforcement agencies during investigations to enhance security measures.
Actor
13th Floor Haunted House
Schiller Park, IL
08.2018 - 10.2023
- Portrayed diverse characters in immersive theatrical performances, enhancing guest experiences.
- Collaborated with production team to develop engaging narratives and scenes.
- Adapted performances based on real-time audience reactions, maintaining high engagement levels.
- Trained new actors in character development and performance techniques, fostering team cohesion.
Manager
GameStop
Melrose Park, IL
05.2019 - 08.2021
- Managed daily operations to enhance store performance and customer satisfaction.
- Trained and mentored team members on product knowledge and sales techniques.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Developed promotional strategies to increase foot traffic and drive sales growth.
Education
High School Diploma -
West Leyden
Northlake, IL06-2017
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Complex Problem-solving
- Relationship building and management
- Threat management
- Document management
- Metal detector operation
- Crisis management
- Emergency management
- Theft prevention training
- Weapons training
- Night and safe deposit procedures
- Acting
- Adaptable
- Following directions
- Emotional expression
- Can-do attitude
- Performance improvement
- Character research
- Live performances
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Documentation and reporting
- Goal setting
- Relationship building
- Operations management
- Staff development
- Customer relationship management (CRM)
Certification
BLS - Basic life support.
CPR certified and licensed to preformed certain medical interventions.
ILCC - Illinois ligure control license. (Basset card)
allows the legal distribution of alcohol.
PERC - Permanent employee registration card.
FOID - Fire arms owners identification card
allows use and ownership of a fire arm.
Timeline
Security Officer
Allied Universal Security Services
04.2021 - 10.2023
Manager
GameStop
05.2019 - 08.2021
Actor
13th Floor Haunted House
08.2018 - 10.2023
High School Diploma -
West Leyden