Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Aleceia Blount

Aleceia Blount

Kenilworth,NJ

Summary

Experienced Flight Attendant offering expertise in travel to Europe and Asia. Excellent communication and time management abilities with an adaptable approach to solving customer and team issues. With 30 years experience in the travel industry and 10 years of creating customer vacations in Europe and Asia.

Overview

45
45
years of professional experience
1
1
Certification

Work History

Passion Test Facilitator

Englightened Alliances
Fairfield, IA
02.2009 - Current

A one on one workshop to help people to discover their top 5 passions in there life

International Purser Flight Attendant

American Airlines, JFK
New York, NY
05.1991 - Current
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Kept facilities clean, neat and organized to give areas professional and fresh appeal.
  • Responded to all customer inquiries thoroughly and professionally.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Ensure safety and comfort of customers onboard aircraft.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.

Education

Bachelor of Arts - Africana Studies / Journalism

Rutgers, The State University of New Jersey, New Brunswick, NJ
05.1990

Skills

  • Guest Satisfaction
  • Pre-Flight Briefings
  • Brand Promotion
  • Federal Aviation Administration Regulations
  • Speech Clarity

Certification

  • Certified Tour Manager , IGA - 2012

Languages

Italian
Professional Working
Portuguese
Elementary

Timeline

Passion Test Facilitator - Englightened Alliances
02.2009 - Current
International Purser Flight Attendant - American Airlines, JFK
05.1991 - Current
Rutgers, The State University of New Jersey - Bachelor of Arts, Africana Studies / Journalism
Aleceia Blount