Arianna Hunter
Atlanta,GA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
Work History
Test Proctor
Access Prep Test & Tutoring
Atlanta , GA
07.2022 - Current
- Maintained compliance with test center policies, practices and procedures.
- Secured testing materials and maintained confidentiality of all details.
- Maintained secure and positive environment conducive to testing.
- Assisted faculty with setting up tests and coordinating test spaces.
- Helped accommodate students with disabilities or special needs for alterations to test administration.
- Monitored student classroom and outdoors activities to promote student safety.
Professional Nanny
Jovie Care Atlanta
Atlanta , GA
02.2022 - 08.2022
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Personal Assistant
Buffalo Municipal Housing Authority
Buffalo, NY
03.2021 - 01.2022
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Representative
Buffalo Municipal Housing Authority
Buffalo, NY
01.2021 - 01.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
- Investigated and resolved customer inquiries and complaints quickly.
Phone Operator/ Cashier
Franco’s Pizza
Kenmore, NY
10.2019 - 01.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Front Desk Manager
Fantasy Island Amusement Park
Grand Island, NY
05.2016 - 10.2019
- Oversaw front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Managed front desk maintenance of client records and lab data.
- Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Prepared weekly employee work schedules for team members.
Education
Bachelors Of Social Work - Social Work
Clark Atlanta University
Atlanta, GA05.2024
Skills
- Classroom Management Techniques
- Test Confidentiality
- Calm and Professional Under Pressure
- Efficient Data Entry
- Promoting Good Behavior
- Guest Satisfaction
- Instructional Leadership
- Efficiency and Time Management
- Valid Driver's License
Timeline
Test Proctor
Access Prep Test & Tutoring
07.2022 - Current
Professional Nanny
Jovie Care Atlanta
02.2022 - 08.2022
Personal Assistant
Buffalo Municipal Housing Authority
03.2021 - 01.2022
Representative
Buffalo Municipal Housing Authority
01.2021 - 01.2022
Phone Operator/ Cashier
Franco’s Pizza
10.2019 - 01.2021
Front Desk Manager
Fantasy Island Amusement Park
05.2016 - 10.2019
Bachelors Of Social Work - Social Work
Clark Atlanta University
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