Professional leader with focus on youth development and program coordination. Skilled in team collaboration, fostering positive environments, and adapting to changing needs. Proven track record in mentoring, event planning, and communicating effectively with diverse groups. Known for reliability, strong organizational skills, and goal-oriented mindset.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Test Proctor
Prevailance Inc.
03.2024 - Current
Ensured test integrity by vigilantly monitoring students during exams and addressing any issues or concerns promptly.
Improved test security by regularly updating and implementing strict proctoring protocols and procedures.
Efficiently organized examination materials prior to each session, reducing time spent searching for necessary items during exams.
Provided exceptional customer service to both students and faculty, answering questions and resolving issues related to the testing process.
Substitute Teacher
North Chicago School Dist 187
09.2023 - 02.2024
Created and planned curriculum for children based upon individual needs of students. Including state required testing.
Prepared and implemented program options for children with special requirements. Including administering and monitoring students during state required testing.
Worked with team members to prepare, arrange, and maintain indoor & outdoor activity areas.
Observed students and documented developmental progression for IEP reviews.
Scheduled and conducted conferences with parents and other teachers and support staff.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Family Peer Support
Northeast Family Services
05.2023 - 08.2023
Guided families through mental health systems, fostering self-advocacy.
Strengthened family team dynamics and facilitated access to community resources.
Delivered tailored support, helping families overcome barriers to care.
Clerical Technician -Finance
City of Waukegan
08.2022 - 05.2023
Managed customer inquiries and provided advanced conflict resolution strategies.
Utilized specialized databases to ensure accurate information retrieval and updates.
Communicated effectively across various platforms, enhancing customer satisfaction.
Clerical Technician - Building
City Of Waukegan
01.2020 - 08.2022
Streamlined the building permit process, ensuring efficient scheduling and documentation.
Managed records of contractor licenses and insurance, maintaining database integrity.
Oversaw permit issuance and maintained compliance with regulatory standards.
Clerical Technician - Finance
City Of Waukegan
10.2015 - 01.2020
Processed accounts receivable transactions and managed customer accounts.
Administered various licenses and permits, ensuring compliance and precision.
Trained new personnel, enhancing team capabilities and knowledge.
Teacher's Assistant
Waukegan School District 60
09.2014 - 10.2015
Sets up displays and bulletin boards.
Inventories equipment on a recurring basis and recommends replenishing damaged, missing, and depleted supplies.
Interacts with children and youth using approved child guidance and youth development techniques.
Supported student learning objectives through personalized and small group assistance.
Education
Associate of Science - Criminal Justice Administration
Columbia College of Missouri
Gurnee, IL
12-2022
Skills
Documentation
Cultural sensitivity
Policy adherence
Disability awareness
Classroom management
Relationship building and management
Student engagement
Group and individual instruction
Certification
Supervision & Coaching Core, University of Illinois System June 2023
Family Voice and Choice, University of Illinois System June 2023
Crisis Prevention & Safety Planning, University of Illinois System May 2023
Consensus Building Within Teams, University of Illinois System July 2023
Timeline
Test Proctor
Prevailance Inc.
03.2024 - Current
Substitute Teacher
North Chicago School Dist 187
09.2023 - 02.2024
Family Peer Support
Northeast Family Services
05.2023 - 08.2023
Clerical Technician -Finance
City of Waukegan
08.2022 - 05.2023
Clerical Technician - Building
City Of Waukegan
01.2020 - 08.2022
Clerical Technician - Finance
City Of Waukegan
10.2015 - 01.2020
Teacher's Assistant
Waukegan School District 60
09.2014 - 10.2015
Associate of Science - Criminal Justice Administration