ALECIA CARLE
Detail-Oriented Professional
Ocala,FL
Summary
Detail-oriented professional seeking Administrative Assistant role to leverage strong communication, customer service, and organizational skills. Experienced in managing office operations, maintaining accurate records, and providing reliable support in dynamic environments. Dedicated to enhancing efficiency and fostering a collaborative workplace.
Overview
8
8
years of professional experience
Work History
Stay At Home Mom
Stay At Home Mom
02.2018 - Current
- Managed complex daily schedules, appointments, and household operations by coordinating calendars, transportation, and routines, resulting in improved organization and time efficiency.
- Oversaw household budgeting and bill management using online banking tools and expense tracking, helping maintain financial stability and timely payments.
- Balanced multiple responsibilities simultaneously by prioritizing urgent tasks, adapting to changing situations, and maintaining structured routines, demonstrating strong multitasking and decision-making skills.
- Resolved daily conflicts and high-stress situations with patience and professionalism, improving communication, de-escalation, and customer service capabilities.
- Utilized computer systems and online platforms for scheduling, recordkeeping, research, and document management, building administrative and clerical proficiency applicable to office environments.
- Employment Type: Full Time (30 Hours or More)
Delivery Driver/Customer Service
Five Star Pizza
04.2025 - 10.2025
- Managed timely delivery of customer orders by organizing delivery routes, processing transactions, and maintaining accurate records, resulting in dependable and efficient service.
- Handled cash, credit card transactions, and customer receipts with accuracy and accountability, strengthening financial handling and recordkeeping skills.
- Communicated professionally with customers and team members by resolving delivery issues, answering questions, and addressing concerns, improving customer service and conflict-resolution abilities.
- Balanced multiple orders and time-sensitive responsibilities simultaneously by prioritizing tasks and adapting to changing schedules, demonstrating strong multitasking and organizational skills.
- Maintained accurate delivery logs, payment records, and order documentation through company systems and mobile applications, developing clerical and data-entry experience.
- Employment Type: Full Time (30 Hours or More)
Independent Reseller
Ebay
03.2020 - 01.2025
- Managed daily operations of small online resale business by sourcing, listing, packaging, and shipping products, achieving consistent customer satisfaction and timely order fulfillment.
- Processed customer orders, payments, refunds, and shipping information using e-commerce platforms and digital payment systems, enhancing administrative efficiency and data accuracy.
- Communicated with customers through email and online messaging to resolve issues, answer inquiries, and manage disputes, improving customer service and conflict-resolution abilities.
- Maintained detailed financial and inventory records through online sales platforms and transaction tracking systems, ensuring organized and accurate documentation for seamless operations.
- Handled confidential financial information and transaction records with accuracy and discretion, demonstrating attention to detail and accountability.
- Employment Type: Full Time (30 Hours or More)
Education
Associate of Science - Business Administration
College of Central Florida
Ocala, FLHigh School Diploma - General High School Curriculum
Vanguard High School
Ocala, FL06-2010
Skills
- Customer service
- Data entry
- Records management
- Document organization
- Cash handling
- Multitasking
- Team collaboration
- Attention to detail
Accomplishments
- Managed and optimized an annual household budget of $50,000+, identifying cost-saving measures that reduced monthly expenses by 15% without sacrificing quality of life.
- Achieved and maintained a 100% positive feedback rating across more than 500+ customer transactions by providing proactive communication and fast fulfillment.
- Reduced average delivery time by 15% over six months by optimizing daily navigation routes and mastering local area geography.
Timeline
Delivery Driver/Customer Service
Five Star Pizza
04.2025 - 10.2025
Independent Reseller
Ebay
03.2020 - 01.2025
Stay At Home Mom
Stay At Home Mom
02.2018 - Current
High School Diploma - General High School Curriculum
Vanguard High School
Associate of Science - Business Administration
College of Central Florida