Alecia Davis
Grand Prairie,TX
Summary
A Certified Phlebotomy Technician well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for electronic medical records (EMR) maintenance. I am also a recent graduate with foundational knowledge in Phlebotomy and hands-on experience gained through academic projects. I demonstrates strong teamwork, communication, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Associate
Walmart
Grand Prairie, TX
05.2024 - Current
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store to comply with cleanliness standards.
- Developed strong rapport with customers and created positive impression of business.
Warehouse Team Lead ( Driver Check In)
Temco Logistics
Portland, ME
04.2022 - 08.2022
- Checking in driver after delivery to ensure that customers receive items
- To replace items that were missing or damaged
- Send daily report to manager and director
- Prepare damaged or duplicate items to be sent back to Home Depot
- Search for items in the warehouse for next day delivery
- Training new staff about the job description
- Keeping a track of items that goes in and out of the warehouse
Cashier
Amatos
South Portland, ME
01.2022 - 04.2022
- Processed cash, credit and check transactions with POS system and cash register.
- Supported team members by assisting in upselling products and services and closing sales with customers.
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Supported business performance targets to drive improvements in sales and customer satisfaction levels.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Store Supervisor
Leggings Home
South Portland, ME
10.2021 - 04.2022
- Dealt with customer complaints and rectified product and service issues.
- Coordinated restocks to keep retail displays organized and full for customers.
- Supervised work of cashiers, training new team members and monitoring performance.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
- Handled customer transactions and balanced cash drawers.
- Tracked store inventories and ordered new materials to prevent shortages.
- Maintained clean and organized facility to prevent accidents, damages and lost items.
Cashier
Popeyes
South Portland, ME
10.2020 - 08.2021
- Supported team members by assisting in upselling products and services and closing sales with customers.
- Managing and maintaining the overall activity on my shift
- Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Warehouse Associate
SYSCO Food Services
Portland, ME
01.2020 - 07.2020
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Hotel Front Desk Agent
New Gen Technology and Management INC (Days Inn)
South Portland, ME
03.2019 - 12.2019
- Handled high volume of phone calls and routed to proper guest or internal department.
- Maintained smooth operations by correctly assigning rooms and coordinating guest check-ins and check-outs.
- Contacted housekeeping services and maintenance personnel regarding problems with guest rooms.
- Reserved guest rooms over phone, in person and via computer for travelers and provided confirmations.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Drafted guest invoices and posted charges to individual accounts.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Promoted loyalty by signing customers up for rewards program and encouraged repeat stays through exceptional service.
- Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled customer complaints professionally and courteously.
Education
Certified Phlebotomy Technician
Stone Academy
Fort Worth, TX2025
Diploma in Education - Education
College of Agriculture Science And Education
Portland , Jamaica05.2012
High School Diploma -
Happy Grove High School
Portland, JA05.2007
Skills
- Health education
- Donor screening
- Recording data
- Sanitation and sterilization
- Patient flow management
- Documentation management
- Medical records maintenance
- Quality control guidelines
- Patient preparation
- Infection control
- Specimen handling
- Venipuncture
- Diagnostic testing
Certification
Phlebotomy Technician Certification
Education Certification(Diploma)
Timeline
Store Associate
Walmart
05.2024 - Current
Warehouse Team Lead ( Driver Check In)
Temco Logistics
04.2022 - 08.2022
Cashier
Amatos
01.2022 - 04.2022
Store Supervisor
Leggings Home
10.2021 - 04.2022
Cashier
Popeyes
10.2020 - 08.2021
Warehouse Associate
SYSCO Food Services
01.2020 - 07.2020
Hotel Front Desk Agent
New Gen Technology and Management INC (Days Inn)
03.2019 - 12.2019
High School Diploma -
Happy Grove High School
Certified Phlebotomy Technician
Stone Academy
Diploma in Education - Education
College of Agriculture Science And Education