Michelle Ngo
Honolulu,HI
Summary
Passionate hair stylist/assistant with 1 year of experience, seeking opportunities to expand skills and contribute to company's success. Considered hard working, ethical, friendly, and detailed-oriented. Adapts quickly to new challenges and situations to help the team. Enjoys building relationships with clients/team to learn and grow with positive attitude. Able to solve issues by using effective problem-solving and task prioritization skills. Capable of working independently or collaboratively in order to achieve goals. Possess strong ability to understand client needs and deliver satisfied results.
Overview
6
6
years of professional experience
Work History
Store Associate
UNIQLO
Honolulu, Hawaii
08.2022 - 12.2023
- Maintained customer satisfaction, quickly resolving issues, and offering expert assistance.
- Managed time effectively to complete tasks within scheduled shifts.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Handled customer complaints and resolved issues for customer satisfaction.
- Listened to customer requests and specifications, and made suggestions to appropriately fulfill their needs.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
Retail Sales Associate
Old Navy
Honolulu, HI
07.2017 - 03.2020
- Worked collaboratively with team members to achieve goals.
- Assisted customers in finding products to meet their needs.
- Secured consistent customer sales with knowledgeable, friendly support.
- Maintained customer satisfaction, quickly resolving issues, and offering expert assistance.
- Processed transactions quickly and accurately.
- Collaborated positively with peers and other staff members to maintain a friendly, supportive, and cooperative work atmosphere.
Education
Associate of Science - Cosmetology
Honolulu Community College
Honolulu, HI05-2025
High School Diploma -
Kaimuki High School
Honolulu, HI05-2018
Skills
- Professionalism
- Effective communication
- Friendly and helpful
- Relationship building
- Time management
- Hair health education
- Women's haircuts
- Thermal styling and blowouts
- Hair color
- Perm
Timeline
Store Associate
UNIQLO
08.2022 - 12.2023
Retail Sales Associate
Old Navy
07.2017 - 03.2020
Associate of Science - Cosmetology
Honolulu Community College
High School Diploma -
Kaimuki High School