Alecia Driver
Sr. Contract Manager
Florissant,MO
Summary
Results-driven Contracts and Relationship Manager with extensive experience across Telecom, IT, Professional Services, Financial Services, Construction, and Sourcing/Procurement. Known for meticulous approach in handling both straightforward and intricate contractual agreements. Consistently demonstrated ability to improve supplier performance, achieve cost efficiencies, and align outcomes with organizational objectives and compliance standards.
Overview
19
19
years of professional experience
Work History
Office Manager
Driver Funeral Service
12.2022 - Current
- Regularly coordinate with governmental agencies and service organizations; social security administration, veterans administration, coroner's office, churches, and florists
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Sr. Category Manager
Equitable Ins
05.2022 - 12.2022
- Managed 10-25 documents concurrently, including drafting and redlining a diverse range of commercial and financial agreements, such as SOWs, MSAs, NDAs, Amendments, and Change Orders, from simple to complex.
- Reviewed contractual performance of both parties to ensure compliance with terms, identifying conflicts or changes requiring resolution at contract renewal
- Principal contact for internal stakeholders and third-party suppliers in the development and review of proposed contracts
- Reduced business risk by improving contract coverage for suppliers in spend category.
- Managed a diverse portfolio of categories while maintaining focus on driving long-term value creation for the business.
Financial Services Consultant
RGP Consulting Firm
10.2021 - 05.2022
- Provided consulting professional services and strategic guidance to support the Deal Desk, optimizing deal structuring and enhancing overall business outcomes
- Maintained over 100 records for correspondence and documentation in relation to established contracts, those in progress, and close-out agreements for assigned category
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Communicated and presented high-level information to senior management and stakeholders regarding contract-related matters with effective resolutions
Sr. Strategic Sourcing Contracts Manager
Wells Fargo Bank
03.2020 - 04.2021
- Working knowledge of financial policies, procedures, and operations methodologies for assigned area
- Sourced critical COVID-19 supplies for facilities management services by collaborating with multiple vendors, ensuring timely procurement and distribution to meet safety and operational requirements
- Evaluated existing supply chain processes and identified areas for improvement while successfully onboarded over 200 new vendors.
- Thrived in a hectic, fast-paced environment with multiple distractions and met deadlines
- Managed, supervised and controlled execution of contracts ranging from $500,000 to $1.2M
- Compiled required documentation to keep contracts compliant with risk requirements.
Contracts and Sourcing
Contract Agencies
10.2017 - 12.2019
- Developed and issued RFPs, ITBs, and RFQs for local Police and Fire Departments
- Sourced for various goods and services from vendors and suppliers
- Collaborated with cross-functional teams to develop and implement cost-saving initiatives for key commodities.
- Identified opportunities for process improvements and cost optimization through strategic supplier partnerships
- Monitored contracts and moved forward with close-out, extensions, or renewals according to what was best for the company
- Contributed to over 100 various risk assessment types, identifying potential disruptions in the supply base and developing contingency plans accordingly.
Contracts & Pricing Manager
AT&T
01.2006 - 04.2017
- Interfaced effectively with all levels of sales management, contract management, Legal, and SMEs across AT&T
- Functioned as the primary point of contact for large and small business key customers regarding contract-related inquiries, negotiations, and escalations
- Analyzed customer data to develop targeted pricing strategies for improved customer satisfaction and revenue growth.
- Consulted with internal senior stakeholders to address customer concerns and resolve contract-related issues timely and effectively
- Advised the sales team, collaborating on pricing, products, and commercial terms for complex, non-standard agreements
- Collaborated with cross-functional teams, including product management, finance, and sales, to develop pricing models and packaging options for small business products and services
- Conducted regular pricing reviews to assess the effectiveness of pricing strategies and made data-driven recommendations for adjustments as needed
Education
Master's - Business Administration – HRM
Keller Graduate School of Management
Decatur, GABachelor of Science - Business Administration/Human Resources
Southeast Missouri State University
Cape Girardeau, MOCertificate of Completion - FAR (Federal Acquisition Regulation), Sarbanes-Oxley, OSHA Risk Assessment
360Training
07.2024
Skills
- Negotiating
- Analytical skills
- Interpersonal skills
- Persuasive communication
- Contract management
- Relationship management
- Leadership skills
- Organizational time management
- Prioritization
- Project management
- Sales Support Strategy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager
Driver Funeral Service
12.2022 - Current
Sr. Category Manager
Equitable Ins
05.2022 - 12.2022
Financial Services Consultant
RGP Consulting Firm
10.2021 - 05.2022
Sr. Strategic Sourcing Contracts Manager
Wells Fargo Bank
03.2020 - 04.2021
Contracts and Sourcing
Contract Agencies
10.2017 - 12.2019
Contracts & Pricing Manager
AT&T
01.2006 - 04.2017
Bachelor of Science - Business Administration/Human Resources
Southeast Missouri State University
Master's - Business Administration – HRM
Keller Graduate School of Management
Certificate of Completion - FAR (Federal Acquisition Regulation), Sarbanes-Oxley, OSHA Risk Assessment
360Training