Alecia Grant
Baltimore,MD
Summary
Dynamic Intake Specialist at Saiontz & Kirk, adept at enhancing client communication and streamlining case evaluations. Successfully developed comprehensive intake reports, improving decision-making efficiency. Trained new staff on best practices, fostering a collaborative environment. Proficient in appointment scheduling and dedicated to delivering exceptional service to clients and attorneys alike.
Overview
9
9
years of professional experience
Work History
Intake Specialist
Saiontz & Kirk
Baltimore, MD
09.2016 - Current
- Assisted in scheduling appointments and follow-ups for prospective clients.
- Developed comprehensive intake reports to streamline case evaluations and decision-making.
- Trained new staff on intake procedures and best practices for client interactions.
- Facilitated communication between clients and attorneys to enhance service delivery.
Education
High School Diploma - Communications
Walbrook
Baltimore, MD06.1983
Skills
Client communication
Case evaluation
Intake procedures
Appointment scheduling
Timeline
Intake Specialist
Saiontz & Kirk
09.2016 - Current
High School Diploma - Communications
Walbrook