ALECIA RUSSELL
Westport,WA
Summary
Detail-focused bookkeeper and financial/hospitality manager with over 24 years of experience. Adept at general accounting and payroll with top rated customer service. Demonstrates strong organizational skills and a knack for accurate financial management with an additional 27 years experience in the hospitality and service industry. Reliable and enthusiastic professional with experience in reception, concierge and customer service areas. Skilled in customer engagement, problem resolution and various software operations. Known for remaining poised and calm in busy environments.
Overview
16
16
years of professional experience
Work History
Server/Bartender
Saltwater Saloon
Westport, WA
09.2025 - Current
- Performs opening and closing procedures, food handing, bartending, customer service, event planning, inventory, responsible for training all new employees, cash handing, and operating a point of sale system.
Financial Manager / Front of House Manager / Server
Tokeland Hotel
Tokeland, WA
08.2023 - 09.2024
- Process biweekly payroll
- Responsible for hiring, training, and managing all front of house employees
- Oversees daily hotel and front of house operations to guarantee customer satisfaction and an overall positive guest experience
- Event planning
- Monthly AR and AP
- Operation of Point of Sale
- Espresso pulling and preparation of coffee drinks
- Taking and preparing orders for customers food and cocktail beverages
Accounting Assistant
Willapa Bay Enterprises
Tokeland, WA
08.2023 - 07.2024
- Assists daily in accounting with all GAAP
- Processed payroll
- Performed bank reconciliations on monthly basis to ensure accurate recording of transactions
- Prepared journal entries for various financial transactions such as accruals, prepayments, and depreciation
Office Manager
Joel Cole Construction
Elma, WA
12.2021 - 08.2023
- Responsible for all daily office operations
- Process biweekly payroll
- Answered phones and scheduled appointments
- Submitted estimates to customers
- Monthly account reconciliation
- Monthly AR and AP
- Monthly and yearly financial reporting
Financial Manager
Crisis Support Network
Raymond, WA
10.2019 - 07.2021
- Responsible for all grant tracking and billing to state and federal government entities
- Processed monthly payroll
- 401 (K) management
- Prepared monthly board reports
- Monthly AR and AP
- Budgeting and planning
Real Estate Broker / Property Manager
Harbor Realty, LLC
South Bend, WA
04.2010 - 10.2019
- Listing and selling agent
- Managed approximately seventy rental properties
Server/Bartender
Pitchwood Inn and Alehouse
Raymond, WA
06.2012 - 06.2017
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring timely delivery of food and beverages
- Managed cash transactions accurately and efficiently using POS system
- Achieved exceptional upsell rates by recommending additional menu items or specialty drinks to enhance the dining experience
- Resolved customer complaints or concerns promptly and professionally to ensure guest satisfaction
- Maintained a positive attitude even during high-stress situations to create a welcoming atmosphere for guests
Education
High School Diploma -
Willapa Valley
Menlo, WA06-2000
Skills
- Food and beverage operations
- Event planning
- Customer satisfaction
- Food safety management
- Hotel management
- Guest services management
- Vendor interaction
- VIP services
- Housekeeping oversight
- Guest accommodations
- Display case merchandising
- Espresso machine operation
- Inventory management
- Point of sale operation
- Time management
- Beverage preparation
- Hotel recordkeeping
- Check-in & check-out coordination
- Reservation processing
- Room booking
- Property management systems
- A/P and A/R
- Accounting
- Quickbooks
- General ledger maintenance
- Payroll processing
- Finance
Languages
English
Timeline
Server/Bartender
Saltwater Saloon
09.2025 - Current
Financial Manager / Front of House Manager / Server
Tokeland Hotel
08.2023 - 09.2024
Accounting Assistant
Willapa Bay Enterprises
08.2023 - 07.2024
Office Manager
Joel Cole Construction
12.2021 - 08.2023
Financial Manager
Crisis Support Network
10.2019 - 07.2021
Server/Bartender
Pitchwood Inn and Alehouse
06.2012 - 06.2017
Real Estate Broker / Property Manager
Harbor Realty, LLC
04.2010 - 10.2019
High School Diploma -
Willapa Valley