Alecia Springer
U.S. Got People (USGP)
Santee,CA
1
Certification
20
Years of experience
Professional in office management, bringing valuable administrative experience to support organizational goals. Adept at streamlining office procedures and ensuring effective communication across departments. Known for strong teamwork capabilities and adaptability in dynamic settings, with focus on organizational and clerical skills.
Experienced with administrative tasks, encompassing data entry, scheduling, and documentation. Utilizes effective communication and organizational abilities to support office functions. Knowledge of office software and procedures, ensuring efficient workflow and task completion.
Work History
Advanced Office Clerk
1 Month- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Maintained electronic health records, ensuring accuracy and compliance with regulations.
- Reduced wait times for patients with efficient check-in and check-out procedures, ensuring a positive experience.
- Ensured compliance with HIPAA regulations by meticulously handling confidential patient information with discretion and professionalism.
- Managed incoming calls professionally, directing inquiries to appropriate personnel while minimizing interruptions to office productivity.
Referral Clerk
9 Months- Ensured compliance with HIPAA regulations by meticulously handling confidential patient information with discretion
- Coordinated communication between departments to ensure accurate and timely referrals for clients.
- Obtained prior authorization for Type procedures.
- Utilized electronic health record systems for accurate data entry and retrieval of patient information.
- Conducted regular audits of referral processes, ensuring compliance with organizational standards and regulations.
- Performed various administrative tasks by filing, copying and faxing documents.
Production Worker
3 Years 7 Months- Operated production machinery to ensure efficient juice processing and packaging.
- Collaborated with team members to streamline workflows and enhance productivity.
- Monitored inventory levels to facilitate timely replenishment of raw materials.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
Administrator in Training
4 Months- Coordinated resident care plans to enhance individual well-being and satisfaction.
- Streamlined documentation processes to ensure compliance with regulatory standards and improve accuracy.
- Analyzed operational workflows to identify areas for process improvements, driving efficiency throughout the facility.
- Collaborated with management to develop strategic plans that align with organizational goals and enhance resident experiences.
- Ensured compliance with company policies and regulatory requirements through diligent documentation management practices.
- Collaborated with cross-functional teams to develop comprehensive reports for senior leadership review, aiding in informed decision-making processes.
- Contributed to budget management by monitoring expenses and identifying cost-saving opportunities within administrative operations.
1 Month
- Collects census data for the census bureau door to door
- Interviews in a particular town, state and country.
Externship
2 Months- Medical records, Front Office, referrals , vital signs
2 Years 3 Months
- Vital signs, pre- and post – operative care
- ADL’s, Supplies, Team Leader
1 Year
- Pre- and post – operative care, Vital Signs, ADL’s, Supplies
1 Year 5 Months
- Vital signs, ADL’s
1 Year 5 Months
- Vital signs, provide pre- and post – operative care
- Colostomy / catheter care
Education
Bachelor’s Degree - Healthcare Administration
GPA: 3.95/Summa Cum Laude
Associate Degree - Medical and Health Sciences
GPA: 3.92/ Summa cum Laude
Externship - Medical Assisting
General Homecare/ Daycare and scheduling for assisted living
Certified Nursing Assistant Program
Skills
Leveraged Microsoft applications to enhance productivity and streamline processes.
Guided teams in applying medical terminology
laws
and ethics for compliance and best practices.
Oversaw blood draw and injection procedures
ensuring adherence to aseptic techniques and patient safety.
Facilitated EKG testing to provide critical insights into patient cardiovascular health.
Directed laboratory procedures in hematology
HCT
glucose testing
and urinalysis to support accurate diagnoses.
Appointment scheduling
Database management
Strong organization
Patient scheduling
Follow-up skills
Referral coordination
Confidentiality
Teamwork and collaboration
Customer service
Time management
Attention to detail
Critical thinking
Professional telephone etiquette
Effective communication
Patient scheduling proficiency
Medical office software proficiency
Healthcare compliance
Administrative support experience
HIPAA regulations adherence
Positive attitude
Certification
- Occupational Safety and Health Administration Certified/OSHA
- CPR/BLS
- NHA Automated External Defibrillator Certified
Timeline
Advanced Office Clerk
U.S. Got People (USGP)
07.2026 - CurrentRead More
Referral Clerk
U.S. GOT People (USGP)
09.2025 - 06.2026Read More
Production Worker
Suja Juice
09.2021 - 04.2025Read More
Administrator in Training
Country Manor Nursing Home
03.2021 - 07.2021Read More
United States Census Bureau
08.2020 - 09.2020Read More
Externship
AmeriCare- ADHC
04.2014 - 06.2014Read More
Palomar Vista Healthcare
10.2009 - 01.2012Read More
Balboa Nursing and Rehabilitation
01.2008 - 01.2009Read More
Mission Hills Healthcare
06.2007 - 11.2008Read More
Aviara Healthcare
07.2006 - 12.2007Read More
Beverly Healthcare Center
Certified Nursing Assistant Program
Read More
AmeriCare / ADHC
Externship from Medical Assisting
Read More
California College San Diego
Associate Degree from Medical and Health Sciences
Read More
California College San Diego
Bachelor’s Degree from Healthcare Administration
Read More