Alecs Spotts
Grand Rapids,MI
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Night Operations Assistant Store Manager
Home Depot
Grand Rapids, MI
01.2025 - Current
- Supervised night team activities, ensuring adherence to operational procedures and enhancing overall store performance.
- Implemented loss prevention strategies to safeguard merchandise during night operations.
- Coordinated nightly store recovery tasks, maintaining cleanliness and presentation standards to elevate customer experience.
- Managed inventory levels and organized stock for streamlined retrieval, contributing to improved sales readiness.
- Trained new staff on safety protocols, customer service, and store operations.
Merchandising Assistant Store Manager
The Home Depot
Plainwell, USA
10.2023 - 01.2025
- Analyzed trends and strategies to align offerings with consumer demands.
- Designed inviting shopping environments to enhance customer product discovery and job completion.
- Maximized profits by fostering positive work culture that supported team goal achievement.
- Trained and coached associates to enhance performance and operational efficiency.
- Executed department resets while ensuring compliance with safety standards.
- Collaborated with store manager to resolve issues and develop team capabilities.
Night Operations Assistant Store Manager
The Home Depot
Grand Rapids, USA
09.2021 - 10.2023
- Exceeded inventory shrink goals for two consecutive years with best regional performance.
- Controlled P&L scheduling and expenses to minimize shrinkage.
- Streamlined operations and freight processes to improve efficiency.
- Organized inventory to boost store performance.
- Developed staff training programs that contributed to low turnover rates.
- Transformed high turnover team into district's longest retained workforce.
- Achieved highest associate satisfaction scores in the district.
- Trained and developed multiple assistant store managers across the district.
Department Manager
The Home Depot
Grand Rapids, USA
06.2019 - 09.2021
- Managed departments across store to streamline operations and improve service delivery.
- Trained and supervised team members on customer service standards, enhancing customer interactions.
- Trained staff on effective business practices to improve performance.
- Resolved customer-related issues to ensure satisfaction and loyalty.
- Collaborated with installers and special services to improve sales processes and elevate customer experience.
- Implemented visual merchandising strategies to enhance product presentation.
- Led safety initiatives to promote a secure work environment for staff.
Sale Specialist
The Home Depot
Grand Rapids, USA
11.2018 - 06.2019
- Maintained sales quota and achieved weekly individual sales goals, contributing to overall department performance.
- Created and sold quotes for millwork department, facilitating customer decision-making.
- Built measurements for installers and coordinated with customers and vendors to finalize sales.
- Creating a positive environment for customers and following employees.
- Trained new hires on company policies and procedures.
- Pulling and filling stock inventory with appropriate machinery.
Assistant Store Manager
Goodwill
Wyoming, USA
11.2013 - 12.2018
- Managed store access and security as keyholder to ensure safety and compliance.
- Oversee day-to-day operations.
- Led hiring process and training for staff and community service volunteers.
- Organized merchandising and updated safety measures as safety advocate.
- Writing weekly schedule for employees.
- Dealing directly with customers at the counter and with donations.
Education
Associate's degree - Film and Media
Grand Valley State University
Allendale, MISkills
- Retail management
- Sales management
- Stock management
- P&L management
- P&L analysis
- Strategic planning
- Store layout design
- Cash handling
- Team leadership
- Multitasking
- Attention to detail
- Performance improvement
- Conflict resolution
- Customer service and support
Certification
- CPR, 09/01/21 to 09/01/26
- Forklift, Pacer, Reach Truck Certified
Awards
1st in Specialty Sales - District Level, 2019, Maintain #1 in sales for all specialty departments throughout district for the fiscal year.
Personal Information
Willing To Relocate: Anywhere
Timeline
Night Operations Assistant Store Manager
Home Depot
01.2025 - Current
Merchandising Assistant Store Manager
The Home Depot
10.2023 - 01.2025
Night Operations Assistant Store Manager
The Home Depot
09.2021 - 10.2023
Department Manager
The Home Depot
06.2019 - 09.2021
Sale Specialist
The Home Depot
11.2018 - 06.2019
Assistant Store Manager
Goodwill
11.2013 - 12.2018
Associate's degree - Film and Media
Grand Valley State University