Alecya Sowell
Jacksonville,Florida
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
7
7
years of professional experience
Work History
Grocery Stocker
Publix GreenWise Market
01.2024 - Current
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
Delivery Driver
United Health Group
02.2023 - 12.2023
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Warehouse Sortation Representative
Amazon
05.2021 - 02.2023
- Sorted large volumes of packages into correct bins to be prepared and loaded onto delivery trucks
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Customer Service Representative
Fanatics
10.2017 - 01.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained up-to-date knowledge of product and service changes.
Education
Associate of Arts -
Florida State College At Jacksonville
06.2024
Skills
- MS Office
- Excel
- Access
- Spreadsheet concepts
- Microcomputer applications
- Heavy Lifting
- Physical Stamina
- Workplace Safety
Timeline
Grocery Stocker
Publix GreenWise Market
01.2024 - Current
Delivery Driver
United Health Group
02.2023 - 12.2023
Warehouse Sortation Representative
Amazon
05.2021 - 02.2023
Customer Service Representative
Fanatics
10.2017 - 01.2021
Associate of Arts -
Florida State College At Jacksonville
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