Anthony Gonzalez

Miami Gardens

Summary

Customer-focused professional with experience in high-end retail and food service environments. Proven ability to provide exceptional service, exceed sales goals, and contribute to a positive atmosphere.

Overview

years of professional experience

Work History

Grocery Stocker

Publix

North Miami Beach, FL

08.2025 - Current

Stocked shelves efficiently, ensuring product availability and organization.
Assisted in inventory management, tracking stock levels and replenishing items promptly.
Maintained cleanliness and orderliness in aisles and warehouse, enhancing shopping experience for customers.
Collaborated with team members to achieve daily stocking goals and improve workflow.
Assisted customers in locating items around the store.

Dining Room Attendant & Cashier

Pura Vida Restaurant

Aventura, FL

11.2023 - 07.2024

Provided attentive and efficient service to enhance customer satisfaction.
Maintained a clean and organized dining area.
Delivered orders quickly and accurately.
Managed all financial transactions.
Prepared takeout orders in a timely manner.
Collaborated with kitchen staff to ensure timely meal delivery.
Demonstrated menu knowledge and provided recommendations to guests.

Beach Customer Experience Specialist

Acqualina Resort

Sunny Isles Beach, FL

02.2023 - 11.2023

Accommodated guest requests for beach service.
Provided personalized service and anticipated customer needs.
Maintained a clean and attractive beach/pool area.
Built and maintained long-lasting relationships with patrons.
Enhanced customer satisfaction by resolving issues promptly.

Education

High School Diploma -

Ronald W. Reagan Doral Senior High School

Doral, FL

06-2021

Skills

Customer Service: Greeting, seating, order taking, issue resolution, building rapport
Communication: Bilingual (English/Spanish), menu knowledge, clear communication, active listening
Food Service: Dining room organization, table management, food handling, sanitation practices

Sales: Product knowledge, suggestive selling, exceeding revenue goals
Teamwork: Collaboration with kitchen staff, creating a positive work environment
Technical: MS Office, POS systems

Languages

English

Native or Bilingual

Spanish