Aleen-rose Miller
Houston
Summary
Customer-focused service professional with experience in high-volume and guest-focused environments, including Starbucks, Walt Disney World, and a specialty chocolate boutique. Skilled in delivering personalized customer experiences, handling fast-paced operations, and maintaining accuracy in cash handling and order management. Known for strong communication, adaptability, and creating positive, engaging interactions with guests.
Overview
4
4
years of professional experience
Work History
Chocolatier
Winfield's Chocolate Bar
Houston
04.2026 - Current
- Developed strong product knowledge of artisan chocolates, desserts, and specialty items to provide personalized recommendations
- Delivered high-quality customer service in a fast-paced, boutique environment, ensuring a memorable guest experience
- Operated POS systems and handled cash transactions with accuracy and efficiency
- Managed phone orders and customer inquiries with professionalism and clear communication
- Completed opening and closing procedures, including restocking and maintaining store presentation
- Built strong customer relationships through friendly, engaging communication
Barista
Starbucks Coffee Company
Houston
08.2022 - Current
- Delivered fast, accurate beverage preparation in a high-volume space maintaining quality under pressure
- Provided exceptional customer service through personalized interactions and attention to detail
- Handled POS transactions and cash management with high accuracy and accountability
- Maintained cleanliness, organization, and food safety standards
- Collaborated with team members to maintain efficiency during peak hours
Attractions/Ride Operator
Walt Disney World Resort
Orlando
01.2023 - 08.2024
- Operated attractions while strictly adhering to Disney safety and guest service standards
- Delivered exceptional guest experiences by assisting with boarding, answering questions, and resolving concerns
- Conducted safety checks and monitored ride operations to ensure compliance and efficiency
- Maintained professionalism and energy during long, high-volume shifts in a fast-paced environment
- Adapted quickly to different ride assignments and operational procedures
- Contributed to a positive and welcoming environment for guests from diverse backgrounds
Education
Studio Arts
Houston Community College
Houston, TXSkills
- Customer Service & Guest Experience
- High-Volume Work Environments
- POS Systems & Cash Handling
- Communication & Interpersonal Skills
- Multitasking & Efficiency
- Food & Beverage Preparation
- Adaptability & Teamwork
Timeline
Chocolatier
Winfield's Chocolate Bar
04.2026 - Current
Attractions/Ride Operator
Walt Disney World Resort
01.2023 - 08.2024
Barista
Starbucks Coffee Company
08.2022 - Current
Studio Arts
Houston Community College