Aleesea Rodriguez

• Review and manage customer billing accounts, balances, and payment histories

• Explain charges, fees, and account activity clearly to customers

• Process payments, adjustments, and account updates accurately

• Follow established policies, procedures, and compliance requirements

• Document customer interactions and account activity in internal systems

• Resolve customer issues using established guidelines

• Maintain accuracy while handling sensitive financial information

• Performed production tasks while meeting quality and safety standards

• Followed written and verbal work instructions

• Worked effectively as part of a team

• Followed food safety and cleanliness standards

• Handled customer transactions accurately

• Opened and closed the restaurant, including cleaning and securing the location