Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Hi, I’m
ALEESHA Pettengill
Woodstock,GA
Summary
Overview
11
years of professional experience
5
Cerifications
Work History
Longhorn Steakhouse
Manager
06.2012 - Current
Job overview
- Cross-trained existing employees to maximize team agility and performance.
- Decreased turnover by 75% and increased sales by 23%
- Managed and motivated employees to be productive and engaged in work.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Transport Express
Logistics Coordinator
05.2018 - 04.2020
Job overview
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Coordinated shipments and tracked progress to facilitate timely delivery.
MACY’S
Assistant Operations Manager
03.2017 - 01.2018
Job overview
- Coordinated with General Manager in different operational issues and promotional activities.
- Developed and maintain operational guidelines for staff.
- Supervised operations team to support operational excellence and excellent customer service.
- Responsible for checking all deliveries into the inventory program and making notes of any damaged or missing product
- Responsible for making sure that returned product was sent back to manufacturers on Responsible for hiring and training all warehouse and stocking personnel
- Responsible for making sure that all outgoing orders were packed properly and shipped on time
Education
Washington University in St LouisSt Louis, MO
BBA from Business And Managerial Economics
05.2019
University Overview
- Dean's List 3rd & 4thsemester 2012
- FBLA Scholarship Recipient
- DECA Scholarship Recipient
- Relevant Coursework: Logistic and freight management, risk management & CRM certification 2014
- 3.8 GPA
SAINT LOUIS COMMUNITY COLLEGESt Louis, MO
Associate of Arts
08.2013
University Overview
WEBSTER GROVES HIGH SCHOOLWebster Groves, MO
DIPLOMA
05.2011
University Overview
Skills
- Microsoft, Pos, and Mac
- Motivate, organize and encourage teamwork within workforce to ensure productivity targets
- Produce regular reports and statistics daily, weekly and monthly
- Strategic Planning
- Managing Routines
- Contract Development and Management
- Vendor relationship management
- Dependable and Responsible
Certification
Microsoft Messaging and Exchange Accreditation & Competency June 2014 - Present
Timeline
Logistics Coordinator
Transport Express
05.2018 - 04.2020
Assistant Operations Manager
MACY’S
03.2017 - 01.2018
Manager
Longhorn Steakhouse
06.2012 - Current
Washington University in St Louis
BBA from Business And Managerial Economics
SAINT LOUIS COMMUNITY COLLEGE
Associate of Arts
WEBSTER GROVES HIGH SCHOOL
DIPLOMA