Aleeyah Glass
San Antonio,TX
Summary
Versatile Manufacturing Production Associate with background in overseeing and optimizing production processes. Strengths include ensuring quality control, improving efficiency, and troubleshooting equipment issues. Knowledge of advanced manufacturing technologies and lean production principles has contributed to successful operations and process improvements in previous roles.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Classic Transport
San Antonio, Texas
05.2022 - 07.2023
- Developed positive relationships with customers through friendly interactions.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered customer inquiries via phone, email, and chat.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Manufacturing Production Associate
Toyotetsu TTTX
San Antonio, TX
11.2023 - 02.2024
- Assisted in the assembly of parts for production machines.
- Maintained quality standards throughout the manufacturing process.
- Performed daily maintenance and cleaning on machinery.
- Reported defective products to supervisors for further investigation.
- Followed safety protocols while operating equipment or handling hazardous materials.
- Tested finished goods to ensure they met customer specifications prior to shipment.
- Inspected components for defects and irregularities before assembly.
- Calibrated tools and instruments used during the manufacturing process.
- Practiced safe and hazard-free work environments in line with company standards.
- Lifted heavy loads regularly to efficiently move raw materials, assemblies, and completed products.
- Supported production quality standards by regularly testing and verifying production processes.
- Supported production by handling parts, rigs and jigs with precise care.
- Operated machines and performed production tasks to manufacture company products.
- Communicated with co-workers to improve unit production.
Dietary Aide
Aramark
San Antonio, TX
03.2024 - 10.2024
- Stocked supplies in dining areas as needed.
- Assisted with preparation of snacks and other light meals.
- Delivered meals to residents and patients in their rooms when requested.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Ensured that all food was prepared according to established health standards.
Manufacturing Production Associate
Aisin Manufacturing
San Antonio, TX
10.2024 - Current
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Reported defective products to supervisors for further investigation.
- Maintained quality standards throughout the manufacturing process.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Calibrated tools and instruments used during the manufacturing process.
- Performed daily maintenance and cleaning on machinery.
Education
High School Diploma -
Veterans Memorial High School
San Antonio, TX05-2024
Skills
- Dining room setup
- Food Preparation
- Customer Service
- Meal Planning
- Food handling safety
- OSHA Compliance
- Issue Resolution
- Workload Management
- Team Collaboration
- Welding Techniques
- Lockout and tagout procedures
- EPA guidelines
- Computer-Aided Manufacturing
- Hand tool expertise
- Machine Operation
- Hazardous Materials Handling
- Assembly line experience
- Hand tools proficiency
- Stress Tolerance
Timeline
Manufacturing Production Associate
Aisin Manufacturing
10.2024 - Current
Dietary Aide
Aramark
03.2024 - 10.2024
Manufacturing Production Associate
Toyotetsu TTTX
11.2023 - 02.2024
Customer Service Representative
Classic Transport
05.2022 - 07.2023
High School Diploma -
Veterans Memorial High School
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