Charmaine Mickens
Elmwood Park,NJ
Summary
Responsible and motivated student ready to apply education in the workplace. experience with providing caring, individualized attention to diverse client/patient populations, including seniors. Skilled in administering medications, observing client behavior and communicating changing needs to family and health providers. ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Bath & Body Works
Paramus, NJ
11.2007 - 01.2008
- Responsible for helping customers select appropriate products at the right price point
- Monitored inventory to ensure adequate stock of high-demand items
- Created a welcoming environment for customers, addressing questions and concerns, to ensure satisfaction and encourage repeat business
Merchandise Customer Assistant
Sears
Wayne, NJ
11.2005 - 01.2006
- Assisted with merchandising tasks such as stocking shelves, maintaining displays and organizing inventory.
- Kept stock room organized so merchandise could be transferred quickly to sales floor.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Customer Service Associate
Limited Too
Paramus, NJ
10.2004 - 01.2005
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
Certified Phlebotomist - Phlebotomy
Bergen Community College
Paramus, NJ01-2021
(HHA) Certification - Home Health Aide
Priority Nursing Service
Hackensack, NJ11-2019
Some College (No Degree) -
Passaic County Community College
Paterson, NJ01-2008
High School Diploma -
John F. Kennedy
Totowa, NJ06-2007
Skills
- Food Preparation
- Customer Service
- Dining Room Setup
- Meal Planning
- Food Handling Safety
- Healthcare
- Sanitization
- Sanitation Practices
- Regulations Compliance
- Food Delivery
- Kitchen Equipment Operation
- Team Collaboration
- Time Management
- Table Setting
- Meal Preparation
- Flexible Schedule
- Dietary Guidelines
- Problem-Solving
- Computer Skills
- Kitchen Operations
- Food Safety
- Cleaning and Sanitizing
Timeline
Customer Service Associate
Bath & Body Works
11.2007 - 01.2008
Merchandise Customer Assistant
Sears
11.2005 - 01.2006
Customer Service Associate
Limited Too
10.2004 - 01.2005
Certified Phlebotomist - Phlebotomy
Bergen Community College
(HHA) Certification - Home Health Aide
Priority Nursing Service
Some College (No Degree) -
Passaic County Community College
High School Diploma -
John F. Kennedy