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Rebecca Hernandez
Newport News,VA
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Wawa
5824 George Washington Memorial Hwy
01.2025 - Current
I am trained on every position, with my favorite and best being a barista. I’ve been on cooking positions making sandwiches, burritos, wraps, bowls, subs, and much more. I also am very proficient as a cashier, making mobile orders and interacting with customers.
Customer Service Associate
Panera Bread
Miami, FL
11.2022 - 01.2024
I was trained on every position at Panera, making drinks, salads, sandwiches, and being a cashier. I was also a trainer.
Education
High School Diploma -
Felix Varela Senior High School
Miami05.2023
Skills
Customer service
Problem resolution
Team collaboration
Complaint handling
Stock replenishment
Customer complaint resolution
Product knowledge
Attention to detail
Team player
Friendly and outgoing
Time management
Cash handling
Exceptional customer service
Order taking
Cash register operation
Espresso machine operation
Safe food handling
Beverage preparation
Food preparation
Coffee machinery
Drink customization
Latte art
Cooking
Smoothie making
Sandwich preparation
Basic math
Recipe adherence
Dining room maintenance
Ingredient restocking
Speedy and efficient
Solid problem solver
Coffee brewing
Adaptable and flexible
Teamwork and collaboration
Cleaning and sanitizing
Multitasking Abilities
Food serving and preparation
Organizational skills
Conflict resolution
Stocking supplies and retail products
Interests
I have a passion for culinary arts, I love to bake, cook, and make drinks. I even started doing commissions for my baked goods.
I find my greatest pleasure creating things people will love, in food form.
Timeline
Customer Service Associate
Wawa
01.2025 - Current
Customer Service Associate
Panera Bread
11.2022 - 01.2024
High School Diploma -
Felix Varela Senior High School