I'm Currently pursuing a degree in healthcare administration at university, my skills include being multilingual, having strong communication abilities, and being an excellent problem solver.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Resident Assistant
Shoreview
01.2021 - Current
Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
Improved communication between residents and management through consistent updates and informative newsletters.
Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Monitored and reported changes in resident's health status
Give insulin to the patients who need it
Cashier
Jcpennys
05.2019 - 03.2021
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science - Health Administration
Concordia University, St. Paul
Saint Paul, MN
10.2024
GED -
Roseville Area Senior High School
Roseville, MN
06.2020
Skills
Communication, Customer Service
Building Rapport
Problem Solving
Effective Communication
Strong Leadership
Culture Awareness,
Organizational Skills
Customer Assistance, Team Collaboration, Proactive Planning and Adaptable Learner
Accomplishments
Honor roll, Roseville Area High School | Grade 9
Academic Letter, Roseville Area High School | Grades 10, 11
The National Society of High School Scholars |Grade 11
Forward Award, Rotary Club of Saint Paul Rotation | Spring 2017
Student of the Trimester, Roseville Area High School | Fall 2018